CRA Annual Report to Parliament 2011-2012 (PDF - Agence du ...

8. Segmented information - Expenses
The following table presents the expenses by program activity and expense category as described in note 1 of these financial statements.
Assessment
Accounts of returns Taxpayer
receivable and
and
Internal Reporting and returns payment business
Benefit Taxpayers’
services compliance compliance processing assistance Appeals programs Ombudsman 2012 2011
Personnel: (in thousands of dollars)
Salaries 549,676 682,962 408,867 318,327 226,219 92,037 80,281 1,671 2,360,040 2,331,814
Other allowances and
benefits (including
employee benefits
described in note 5) 287,983 329,400 203,158 147,341 113,846 45,970 30,512 880 1,159,090 1,077,517
837,659 1,012,362 612,025 465,668 340,065 138,007 110,793 2,551 3,519,130 3,409,331
Accommodation 86,412 88,974 63,886 38,292 40,684 13,964 12,462 220 344,894 327,413
Professional and
business services 124,699 16,509 17,880 3,783 5,194 86,601 1,141 67 255,874 204,313
Transportation and
communications 53,512 19,739 14,284 51,297 3,729 1,102 16,924 66 160,653 194,861
Federal sales tax
administration costs by
the Province of Québec - - - 141,067 - - - - 141,067 142,179
Amortization of tangible
capital assets (note 7) 38,308 11,813 13,817 23,199 2,908 1,214 3,511 - 94,770 94,564
Repair and maintenance 67,713 339 86 574 3 45 9 - 68,769 94,849
Equipment purchases 40,626 10,085 7,035 3,419 1,585 921 245 8 63,924 45,821
Other services and
expenses 17,662 5,809 2,815 2,367 5,472 1,897 14,612 31 50,665 39,896
Materials and supplies 10,307 2,786 1,578 9,945 998 455 236 14 26,319 30,557
Loss on disposal/writeoff
of tangible capital
assets 7,679 105 10,903 1,070 162 - 10 - 19,929 6,699
Advertising, information
and printing services 7,773 154 205 238 352 61 27 26 8,836 10,775
Equipment rentals 1,671 793 361 394 222 114 51 5 3,611 4,322
Total expenses 1,294,021 1,169,468 744,875 741,313 401,374 244,381 160,021 2,988 4,758,441 4,605,580
CANADA REVENUE AGENCY
95
ANNUAL REPORT
2011-2012