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Prudential Premier Retirement Variable Annuities

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▪ writing to us via overnight mail, certified, or registered mail delivery at the <strong>Prudential</strong> Annuity Service Center, 2101 Welsh<br />

Road, Dresher, PA 19025.<br />

▪ accessing information about your Annuity through our Internet Website at www.prudentialannuities.com.<br />

You can obtain account information by calling our automated response system and at www.prudentialannuities.com, our Internet<br />

Website. Our Customer Service representatives are also available during business hours to provide you with information about<br />

your account. You can request certain transactions through our telephone voice response system, our Internet Website or through a<br />

customer service representative. You can provide authorization for a third party, including your attorney-in-fact acting pursuant to<br />

a power of attorney, to access your account information and perform certain transactions on your account. You will need to<br />

complete a form provided by us which identifies those transactions that you wish to authorize via telephonic and electronic means<br />

and whether you wish to authorize a third party to perform any such transactions. Please note that unless you tell us otherwise, we<br />

deem that all transactions that are directed by your Financial Professional with respect to your Annuity have been authorized by<br />

you. We require that you or your representative provide proper identification before performing transactions over the telephone or<br />

through our Internet Website. This may include a Personal Identification Number (PIN) that will be provided to you upon issue of<br />

your Annuity or you may establish or change your PIN by calling our automated response system and at<br />

www.prudentialannuities.com, our Internet Website. Any third party that you authorize to perform financial transactions on your<br />

account will be assigned a PIN for your account.<br />

Transactions requested via telephone are recorded. To the extent permitted by law, we will not be responsible for any claims, loss,<br />

liability or expense in connection with a transaction requested by telephone or other electronic means if we acted on such<br />

transaction instructions after following reasonable procedures to identify those persons authorized to perform transactions on your<br />

Annuity using verification methods which may include a request for your Social Security number, PIN or other form of electronic<br />

identification. We may be liable for losses due to unauthorized or fraudulent instructions if we did not follow such procedures.<br />

Pruco Life does not guarantee access to telephonic, facsimile, Internet or any other electronic information or that we will be able to<br />

accept transaction instructions via such means at all times. Nor, due to circumstances beyond our control, can we provide any<br />

assurances as to the delivery of transaction instructions submitted to us by regular and/or express mail. Regular and/or express mail<br />

(if operational) will be the only means by which we will accept transaction instructions when telephonic, facsimile, Internet or any<br />

other electronic means are unavailable or delayed. Pruco Life reserves the right to limit, restrict or terminate telephonic, facsimile,<br />

Internet or any other electronic transaction privileges at any time.<br />

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