Naylor Road Metro Station Area Access and Capacity - WMATA.com.

Shuttles
No private shuttle services access Naylor Road Station. This study estimates between three
to five shuttles may serve the station by 2040 based on expected changes in population and
employment density in the surrounding communities. Private shuttles can provide a vital
service for Metrorail passengers and should be accommodated where possible.
Guidelines in Metro’s Station Site and Access Planning Manual recommend one curbside shuttle
space for every 10 vehicle parking spaces in a station Kiss & Ride. The Naylor Road Kiss & Ride
lot provides no dedicated space for shuttle services as currently configured. Despite relatively
low future shuttle utilization compared to other Metrorail stations, small shuttle services need
dedicated space to improve Kiss & Ride operations and formalize their presence. Conversely,
large shuttles are better served by station bus bays. Shuttles that intend to use a bus bay instead
of the Kiss & Ride must first apply for permission to do so from Metro.
Kiss & Ride
Vehicle Delay at Naylor Road Roundabout
As with bus drivers, motorists who are exiting the Kiss & Ride at the Naylor Road roundabout
often have difficulty turning onto Naylor Road during peak periods. As most vehicles travel
through this roundabout, opportunities to turn onto Naylor Road can be limited during the
busiest times of day.
Separate Bus Bay and Kiss & Ride Access Points
As mentioned previously, Naylor Road Station’s Kiss & Ride and bus bay access points are
shared. Entering the Kiss & Ride from Branch Avenue can be particularly confusing for motorists
as the driveway fairly quickly diverges into two pathways, one for the bus bays and the other for
the Kiss & Ride, and the proper path is not well marked. Motorists often erroneously enter the
bus bay facility from this entrance, and, as a result, must make a complete loop around the Kiss
& Ride to correctly enter. These shared access points create potential safety conflicts between
buses and automobiles, and shared exits mean buses may be slowed by Kiss & Ride traffic.
Kiss & Ride Congestion
Like other Kiss & Rides in the Metrorail system, a portion of Kiss & Ride customers at Naylor
Road Station do not utilize temporary parking spaces and instead prefer to wait for passengers
as close to the station entrance as possible. These motorists can queue along the curb near the
station entrance crosswalk. Due to the limited space along the curb, congestion in this location
is problematic as vehicles can back up to the Kiss & Ride entrance, which can impact bus
operations. An improvement is needed in the short-term to alleviate congestion and resulting
potential bus/automobile conflicts.
Long-term improvements are needed as well, as the Naylor Road Station Kiss & Ride would
likely be redesigned as part of a station area redevelopment. Station observations revealed
that most of the 55 temporary parking spaces (A-spaces and metered spaces) go unused, even
during the afternoon peak period. To estimate a conservative, maximum number of temporary
parking spaces needed for a future Kiss & Ride facility, this study utilized Naylor Road Station’s
Naylor Road Metro Station Area Access and Capacity Study | 46