Naylor Road Metro Station Area Access and Capacity - WMATA.com.

Nearby Branch Avenue bus stops
lack amenities and this study
recommends adding amenities
to enhance the convenience and
accessibility for bus passengers.
Additional amenities outside of
the study area but within 1/2-mile
of the station are needed at stops
Table 26: Bus Recommendations
Location Recommendation
Bus Bays Require bus drivers to leave Bay C after discharging passengers
Require operators of large shuttles to apply for a station access permit*
General Add bus stop amenities—benches, shelters, sidewalk connections, and
ADA accessibility features—where missing
* Requires adherence to Metro’s shuttle bus policy, two key factors are sufficient bus bay capacity
and compliance with insurance requirements.
along Curtis Drive, 28th Parkway, and Berkley Street. Many of these stops lack amenities
suggested for basic bus stops, most notably amenities such as sidewalks or ADA-compliant
curb ramps. Adding these and other basic amenities, for example schedules, concrete
boarding pads, and NextBus information signs, would improve the bus riding experience for
existing passengers and possibly attract additional riders. Improving these stops will require
coordination between Metro and Prince George’s County DPW&T.
Some improvements can be made in the station area, too. Metro should require bus drivers to
exit the Bay C drop-off area immediately after discharging all passengers and relocate their bus
to either their assigned bay or the layover area, depending on the next scheduled departure
time. Supervisors should enforce this and all other standard Metro operating rules to reduce
operational conflicts at this occasionally congested location.
Finally, though no private or public shuttle operators serve Naylor Road Station, this study
estimates some shuttle activity in the future, most likely once redevelopment is complete. Metro
should require shuttle operators in the future to apply for use of station bus bays for large
shuttle buses. Issuance of permits is dependent on several factors including bus bay capacity and
providers compliance with insurance requirements. More details on Metro’s proposed shuttle
permitting program can be found in the Shuttle Services at Metro Facilities plan.
Bus delay at Naylor Road roundabouts and combined Kiss & Ride/bus bay access points are
notable deficiencies, but improvements to these issues should be addressed during development
of the final TOD site plan of the station area. Designers should look for opportunities to separate
the entrances to these facilities and route buses away from unsignalized intersections with heavy
traffic volumes, such as the Naylor Road roundabouts.
Kiss & Ride
The Kiss & Ride facility as currently configured is large enough to accommodate existing and
future demand. However, some signage and striping modifications to the existing Kiss & Ride
could improve operations during congested periods. This study assumes that more substantive
design changes will likely occur in the future to accommodate station area redevelopment.
Recommendations for Kiss & Ride operations are highlighted in Table 27.
In advance of station
redevelopment, alteration
of the Branch Avenue
station entrance should
be considered to remove
Table 27: Kiss & Ride Recommendations
Location Recommendation
Kiss & Ride Improve motorist awareness of Kiss & Ride entrance at Branch Avenue
Add striping and signage to encourage motorists to queue near Kiss & Ride shelters
Designate space for small shuttles
57 | Station Recommendations