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CHAPTER TWELVE: THE AGE OF THE NEW PERSUADERS 385<br />

Peacekeeping operations, terrorism, and low intensity conflicts (LIC)<br />

are challenges that confront armies and governments throughout the world. A<br />

much overlooked manifestation associated with these phenomena is the overt<br />

and covert manipulation of events and actions, made easier by the Information<br />

Age. Individuals or groups can take advantage of a variety of factors, such as an<br />

organization’s operating techniques and procedures, to augment their own<br />

operations. Often, the rational or sources behind these covet actions are soon<br />

forgotten.<br />

So who was most responsible for US involvement in Somalia:<br />

President Clinton, the Joint Chiefs of Staff, or Ted Turner= s news agency?<br />

None of the above! Former President George Bush was in charge at the start of<br />

the involvement, but nongovernmental agencies (NGOs) were initially<br />

responsible for drawing his and CNN’s attention to the situation there.<br />

The innocent victims of manipulation activities can include responsible<br />

decision-makers around the world who are persuaded by media coverage that<br />

influences public opinion and thus triggers demands for legislative action or<br />

assistance. Nations themselves become practitioners of manipulation techniques<br />

as well. Everyone is involved in this old art to some degree.<br />

What is Manipulation?<br />

Manipulation is not defined by the Department of Defense (DOD)<br />

Dictionary of Terms or by US <strong>Army</strong> Field Manual 33-1, Psychological<br />

Operations. The American Heritage dictionary defines manipulation as “shrewd<br />

or devious management especially for one’s own advantage.”<br />

For this article’s purposes, manipulation is defined as “the desired goal<br />

or result of a process that uses specific devices—such as semantic, technical,<br />

psychological, or behavioral—to deceive, misinform, influence, persuade, or<br />

control an object, either concrete (a person, state, or action) or abstract<br />

(thinking or perceptions), usually to gain an advantage.” 386 Just who are the<br />

385 The original version of this article under the same title appeared in the May-June<br />

1997 edition of <strong>Military</strong> Review, pp. 72-80.<br />

386 This is the author= s definition since he found no accepted DOD definition while<br />

preparing this article.<br />

213

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