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DSpace at Khazar University

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have strong rel<strong>at</strong>ionships with their existing suppliers, which they are reluctant to break.<br />

New entrants would have to persuade customers th<strong>at</strong> it was worth their while incurring<br />

these switching costs involved in moving to the product of a new entrant. This may<br />

provide a strong barrier to entry.<br />

- Capital costs of entry. If capital costs are high, this will limit the number of<br />

potential entrants. Such costs include setting up production facilities, research and<br />

development costs, establishing dealer networks and initial promotion expenses.<br />

- High switching costs. If customers will incur high switching costs if they move<br />

to a new entrant's product, this constitutes a barrier to entry. Thus, if IBM have a high<br />

installed base in the mainframe computer market. This constitutes a very effective<br />

barrier to the entry of other potential rivals, as winning orders against the supplier of the<br />

installed base would require a really special advantage to overcome the switching costs<br />

of changing computer systems.<br />

- Government policy. Government policy may also provide a barrier to entry as<br />

the government seeks to regul<strong>at</strong>e the industry by restricting licenses, issuing exclusive<br />

franchises, or establishing regul<strong>at</strong>ions th<strong>at</strong> are onerous and costly to implement.<br />

- Access to low-cost inputs Entry by potential competitors will be difficult without<br />

such access. For example, low labor costs in the Far East have provided barriers to the<br />

future development of textile industries in the developed world.<br />

Bargaining power of buyers<br />

Customers/buyers can have considerable bargaining power for a variety of<br />

reasons. For example:<br />

When there are few buyers, and they purchase in large quantities.<br />

When the buyers have low switching costs, and therefore probably low<br />

loyalty. Highly differenti<strong>at</strong>ed products offer less opportunity for the exercise<br />

of buyer power than do rel<strong>at</strong>ively undifferenti<strong>at</strong>ed products.<br />

When buyers face many rel<strong>at</strong>ively small sellers.<br />

When the item being purchased is not an important one for the buyer, and<br />

therefore he or she can take it or leave it.<br />

When they have a lot of inform<strong>at</strong>ion concerning competitive offers, which<br />

they can use for bargaining.<br />

51

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