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DSpace at Khazar University

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Determining which objectives are most important in the evalu<strong>at</strong>ion of str<strong>at</strong>egies<br />

can be difficult. Str<strong>at</strong>egy evalu<strong>at</strong>ion is based on both quantit<strong>at</strong>ive and qualit<strong>at</strong>ive<br />

criteria. Selecting the exact set of criteria for evalu<strong>at</strong>ing str<strong>at</strong>egies depends on a<br />

particular organiz<strong>at</strong>ion's size, industry, str<strong>at</strong>egies, and management philosophy. An<br />

organiz<strong>at</strong>ion pursuing a retrenchment str<strong>at</strong>egy, for example, could have an entirely<br />

different set of evalu<strong>at</strong>ive criteria from an organiz<strong>at</strong>ion pursuing a market-development<br />

str<strong>at</strong>egy.<br />

Quantit<strong>at</strong>ive criteria commonly used to evalu<strong>at</strong>e str<strong>at</strong>egies are financial r<strong>at</strong>ios,<br />

which str<strong>at</strong>egists use to make three critical comparisons: (1) comparing the firm's<br />

performance over different time periods, (2) comparing the firm's performance over<br />

different time periods, (2) comparing the firm's performance to competitor's and (3)<br />

comparing the firm's performance to industry averages. Some key financial r<strong>at</strong>ios th<strong>at</strong><br />

are particularly useful as criteria for str<strong>at</strong>egy evalu<strong>at</strong>ion include:<br />

a. Return on investment e. Debt to equity<br />

b. Return on equity f. Earnings per share<br />

c. Profit margin g. Sales growth<br />

d. Market share h. Asset growth<br />

But there are some potential problems associ<strong>at</strong>ed with using quantit<strong>at</strong>ive criteria<br />

for evalu<strong>at</strong>ing str<strong>at</strong>egies. First, most quantit<strong>at</strong>ive criteria are geared to annual objectives<br />

r<strong>at</strong>her than long-term objectives. Also, different accounting methods can provide<br />

different results on many quantit<strong>at</strong>ive criteria. Third, intuitive judgments are almost<br />

always involved in deriving quantit<strong>at</strong>ive criteria. For these and other reasons, qualit<strong>at</strong>ive<br />

criteria are also important in evalu<strong>at</strong>ing str<strong>at</strong>egies. Human factors such as high<br />

absenteeism and turnover r<strong>at</strong>es, poor production quality and quantity r<strong>at</strong>es, or low<br />

employee s<strong>at</strong>isfaction can be underlying causes of declining performance. Marketing,<br />

finance/accounting, R & D, or computer inform<strong>at</strong>ion systems factors can also cause<br />

financial problems. Seymour Tilles identifies six qualit<strong>at</strong>ive questions th<strong>at</strong> are useful in<br />

evalu<strong>at</strong>ing str<strong>at</strong>egies:<br />

a. Is the str<strong>at</strong>egy internally consistent?<br />

b. Is the str<strong>at</strong>egy consistent with the environment?<br />

c. Is the str<strong>at</strong>egy appropri<strong>at</strong>e in view of available resources?<br />

d. Does the str<strong>at</strong>egy involve an acceptable degree of risk?<br />

93

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