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DSpace at Khazar University

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When there is a real risk th<strong>at</strong> the buyer's firm may decide to integr<strong>at</strong>e<br />

backwards: th<strong>at</strong> is, to make the product itself r<strong>at</strong>her than buy it in.<br />

Thus where buyers are faced with many altern<strong>at</strong>ives, and the cost of switching is<br />

low or non-existent, buyers have power. The more concentr<strong>at</strong>ed the buyers, the gre<strong>at</strong>er<br />

their power. Buyer power is normally evidenced by the ability of the buyer to bargain<br />

the price downwards.<br />

Bargaining power of suppliers<br />

Correspondingly, the ability of suppliers to increase prices without losing sales<br />

illustr<strong>at</strong>es their power. Such power may come about in the lowing circumstances:<br />

When the purchase is important to the buyer.<br />

When buyers have high switching costs.<br />

When there are few altern<strong>at</strong>ive sources of supply.<br />

When any particular buyer is not an important customer of the supplier.<br />

When there is the real risk th<strong>at</strong> the supplier may integr<strong>at</strong>e forward: for instance,<br />

instead of the car maker supplying its independent dealers, it may decide to set<br />

up its own dealer subsidiary.<br />

Examples of powerful supplier rel<strong>at</strong>ionships would be gas supply to the glass<br />

container industry, and microchip suppliers to the computer industry.<br />

The term "suppliers" includes the providers of capital and of specialist skills.<br />

Hence, if an industry is dependent on particularly skilled people, these individuals can<br />

bargain up their pay levels: for example, advertising agencies are highly dependent on a<br />

few cre<strong>at</strong>ive individuals, and their pay is accordingly high.<br />

If suppliers are powerful they can increase the prices of their inputs, thus<br />

extracting potential profits from the industry. If firms are facing both powerful suppliers<br />

and buyers, profits will be severely squeezed, as input cost increases cannot be passed<br />

on in higher prices to buyers. Such a situ<strong>at</strong>ion is likely to make the industry un<strong>at</strong>tractive<br />

to potential entrants.<br />

Thre<strong>at</strong> of substitutes<br />

Industries are usually defined in terms of the products or services they provide.<br />

Hence, we have the aluminum can industry, the sugar industry, or the pizza restaurant<br />

52

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