Presentation (correction slide 18) - Dexia.com
Presentation (correction slide 18) - Dexia.com
Presentation (correction slide 18) - Dexia.com
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Today, DenizBank, a well-established Retail franchise<br />
with ~4 m clients<br />
Market shares (2009, %)<br />
~3 m individual clients (2.9 m Mass and<br />
100 k Affluent clients)<br />
6.5 k+ Private Banking clients 2 served via<br />
wealth management centers<br />
Over 420 k agricultural clients<br />
• #1 Private Bank on this segment<br />
• Innovative products for Agri .clients<br />
1<br />
More than 490 k SME clients 3<br />
Service quality assessment 4<br />
Wide ranging<br />
dist. channels<br />
Innovative<br />
card offers<br />
DenizBank overperforming its peers in terms<br />
of customer satisfaction<br />
Agriculture<br />
Card<br />
Broad range of customized products<br />
targeting specific segments<br />
• Private<br />
55% consumer<br />
loans via SMS<br />
• SMEs<br />
• Agriculture<br />
Contactless Card for<br />
Galatasaray fans<br />
141<br />
Note: Retail including Agri and SMEs (1) General Purpose Loans + Car Loans + Mortgage Loans (2) Clients with AuM > $250K (3)Turnover < TRY 10<br />
m (4) Based on data of DenizBank Brand Tracker Study, done by GfK in 13 major cities
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