Presentation (correction slide 18) - Dexia.com
Presentation (correction slide 18) - Dexia.com
Presentation (correction slide 18) - Dexia.com
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Corporate Banking Belgium 2014: A profitable and focused<br />
client base with an edge in public sector related corporates<br />
Client<br />
franchise<br />
Commercial<br />
network<br />
Product<br />
offering<br />
Non lending<br />
in<strong>com</strong>e (%)<br />
Net Promoter<br />
Score (NPS)<br />
Cost of risk 1<br />
~2,700 key clients<br />
• ~2,200 key Mid-Corporate clients with turnover between EUR 10 m and EUR 250 m<br />
• ~600 key Corporate and Large Corporate with turnover higher than EUR 250 m<br />
Strong established franchise with ~50 key public sector related corporates<br />
• E.g. Utilities, environment, energy, water, waste, tele<strong>com</strong>, transport, infrastructure<br />
Hub & Spoke network with a regional footprint<br />
• ~40 relationship managers<br />
• ~8 business centers covering all regions across country: Brussels, Tournai, Kortrijk, Ghent,<br />
Antwerp, Hasselt, Liège, Charleroi<br />
Enlarged offer: e.g. trade finance, cash management, B2G solutions<br />
Recognized expertise in asset finance, corporate and structured finance<br />
Innovative offer for investments and deposits (cash-in/out ratio above market level)<br />
~30% (mainly driven by deposits, asset finance and advisory services)<br />
NPS above <strong>com</strong>petitors on core clients (Public corps and Mid-Corp.): ~10%<br />
• Key promotion drivers: strong client intimacy with mid-sized business owners<br />
50-60 bps<br />
59<br />
Note: (1) Cost of risk as percentage of <strong>com</strong>mitments outstandings (bps)
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