Presentation (correction slide 18) - Dexia.com
Presentation (correction slide 18) - Dexia.com
Presentation (correction slide 18) - Dexia.com
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Industrialisation 2008-2011: Manage productivity in fast<br />
growing businesses and start moving to industrialisation<br />
Project tracking<br />
Deniz staff productivity gains<br />
• Productivity gains in Ops & IT with ~700 FTE hire avoided due to automation<br />
and process optimisation<br />
• Stabilisation of headquarters FTE to total asset ratio<br />
RBC <strong>Dexia</strong> staff productivity gains<br />
• Strengthening of the operating model to reflect a global business with<br />
development of a <strong>com</strong>mon set of functions, standardised processes and<br />
measurement models<br />
First impact of credit operations improvement<br />
• Reduction of credit decision lead times for SME and Mid-Corp credits to support<br />
growth ambition<br />
• Alignment of decision processes with European best practices<br />
First impact of industrialisation estimates 1<br />
~EUR 30 m<br />
158<br />
Note: (1) Impact before wage drift and inflation; includes ~EUR 5 m savings in 2011 part of the announcement of September 15 th 2010, subject<br />
to Workers Council advice
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