Integrating Essential Skills into Training - National Adult Literacy ...
Integrating Essential Skills into Training - National Adult Literacy ...
Integrating Essential Skills into Training - National Adult Literacy ...
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◊ requiring coordination and integration of job tasks with a colleague or co-worker<br />
(partners may or may not be in close physical proximity)<br />
◊ requiring coordination and integration of job tasks with a team (team members may or<br />
may not be in close physical proximity)<br />
Computer Use<br />
Computer use refers to the kinds of computer applications used in the job. In the workplace,<br />
workers use:<br />
• word processing applications<br />
• graphics software<br />
• databases<br />
• spreadsheets<br />
• bookkeeping, billing or accounting software<br />
• statistical analysis software<br />
• computer assisted design software<br />
• email<br />
• the Internet<br />
• desktop publishing software<br />
• computer controlled equipment<br />
• other applications such as GPS receivers, digital maps, sound and video editing<br />
software<br />
Some considerations:<br />
◊ Does the worker have to understand the software in any kind of detail or is it merely a<br />
matter of inputting data <strong>into</strong> an existing template or following a small number of<br />
simple steps to complete a task?<br />
◊ Must the worker have some understanding of the software package and its range of<br />
options (be able to “move around” in the package and use a number of the features to<br />
complete common tasks)?<br />
◊ Must the worker have a deeper understanding of one or more software packages in<br />
order to complete a wide range of tasks?<br />
◊ Must the worker be an expert user – able to integrate functions, set up systems, teach<br />
computer use to others?<br />
◊ Must the worker be able to assess IT needs, design and write software, design<br />
networks and IT systems?<br />
Hardware and system skills:<br />
◊ Does the worker require an understanding of software or are tasks restricted to<br />
connecting equipment, cleaning equipment, following user instructions for set-up?<br />
(Heavy user of technical support.)<br />
◊ Is the worker expected to complete trouble-free installation of peripherals and related<br />
software, run disk de-fragmentation and other maintenance programs, run automatic<br />
upgrade processes? (Calls technical support when things go wrong.)
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