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Integrating Essential Skills into Training - National Adult Literacy ...

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◊ Does the worker assess work-related computing needs, suggest appropriate hardware<br />

and software, troubleshoot peripherals, install pug and play components such as hard<br />

drives? (Light user of technical support.)<br />

◊ Does the worker diagnose and repair problems with computer hardware and related<br />

software, troubleshoot networks, assemble workstations for specific applications?<br />

(May be the technical support person.)<br />

◊ Does the worker assess IT system needs, design IT systems, troubleshoot systems,<br />

evaluate system performance? (Assesses the need for technical support.)<br />

Continuous Learning<br />

This refers to the requirements for workers to participate in ongoing skills and knowledge<br />

upgrading.<br />

Some considerations:<br />

◊ does the worker know how he/she learns best?<br />

◊ does the worker know how to access continuous learning resources?<br />

◊ does the worker know which learning options to pursue?<br />

◊ is the worker responsible for his/her own upgrading or does the workplace participate?<br />

◊ what is the frequency of upgrading required and how difficult is it to find information<br />

on new processes, theories and technologies?<br />

◊ is the worker able to apply new information to the current job situation or is assistance<br />

necessary?<br />

◊ what previous knowledge or skills (including essential skills) are necessary to pursue<br />

continuous learning?<br />

Acknowledgements:<br />

• Building Workplace <strong>Essential</strong> <strong>Skills</strong> – Reading Text, Document Use and Numeracy <strong>Skills</strong> for the<br />

Workplace (Sue Grecki, Julian Evetts, Paul Anderson via Bow Valley College)<br />

• Document <strong>Literacy</strong> – A Guide for Workplace Educators (Julian Evetts via SkillPlan)<br />

• The Language of Documents – A Guide to Information Display in the Workplace, (Lynda Fownes via<br />

SkillPlan)<br />

• Numeracy, The International Life <strong>Skills</strong> Survey (Iddo Gal, Dave Tout, Mieke van Groenertijn, Mary<br />

Jane Schidt, Myrna Manly)<br />

• Reader’s Guide to <strong>Essential</strong> <strong>Skills</strong> Profiles (HRSDC)<br />

• Step Into the World of Workplace Learning (Glenda Lewe and Carol MacLeod via HRSDC)<br />

• FAQ’s and profiler tips from the HRSDC <strong>Essential</strong> <strong>Skills</strong> Research and Workplace <strong>Literacy</strong> project<br />

(Julian Evetts via Learning by Design)

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