successful project management - Commonwealth of Learning

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Key Points to Remember This chapter sought to introduce basic notions about project management. The points to bear in mind are: • There is a close connection between the scope of a project and change management. This is simply because a project is carried out in order to solve a problem, and the solution of a problem brings about change in a given situation. • There are certain concepts that are normally used in project management, and these are worth mastering by the project manager. • Within a given project, the issues of performance, cost, time and scope is fundamental. • There is often a misunderstanding of the role of the project manager, and this misunderstanding can be dispelled by a systematic study of project management as an area of human endeavour. 28
Chapter 3 Interaction For Successful Project Management Interaction is contextual, Relates to project management, Is interpersonal, Accounts for project success Learning outcomes After working through this chapter you should be able to: • develop terms of reference for the project team; • distinguish between verbal and non-verbal elements of communication; • apply to typical distance education projects the different ways of using words to achieve interactivity; • communicate convincingly when delivering your message during project management meetings; • bring message to life through manipulation of diction, pitch, tone, pace, and volume; • explain the significance of emotional intelligence as you interact with the team; and • relate newly acquired concepts to projects of interest. Introduction It is good to have a definition of what a project is, as well as to be aware what areas in distance education are sources of projects within a given organization, but such awareness is insignificant if we are unable as managers of projects to interact communicatively with project stakeholders. You may have a meticulous plan on paper, and schedule the project supported with what you believe to be a good team, but unless you interact with members with some degree of efficiency, the project will not be a success. Typically, there is discourse we associate with project management to the extent that the manager and the team can be legitimately regarded as a speech community. However, the discourse finds expression within the normal broader discourse of relationships that is known as social speech. The project speech community has a purpose and uses language to interact. Interaction can be defined in simple terms as acting upon one another, through language in 29
Page 1 and 2: SUCCESSFUL PROJECT MANAGEMENT Insig
Page 3 and 4: About the Authors Stanslaus Tichapo
Page 5 and 6: The content of your message……
Page 7 and 8: DEDICATION To the intellectually in
Page 9 and 10: Foreword The goal of this book is t
Page 11 and 12: Overview Successful Project Managem
Page 13 and 14: Abbreviations BOCODOL: Botswana Col
Page 15 and 16: To come up with a quality product a
Page 17 and 18: allowed effective resource allocati
Page 19 and 20: Chapter 2 What is a Project? Work o
Page 21 and 22: Stakeholders Stakeholders is the te
Page 23 and 24: Project Areas in Open and Distance
Page 25 and 26: that it is complete, it is no longe
Page 27: A useful tool you could use to capt
Page 31 and 32: are then requested to append their
Page 33 and 34: ?? Activity 1. Suggest any improvem
Page 35 and 36: Please note that this is not the pl
Page 37 and 38: knowledgeable about issues may not
Page 39 and 40: ?? Activity To what extent do you a
Page 41 and 42: You may now contribute to our discu
Page 43 and 44: • Use language that shows you ack
Page 45 and 46: • Fourthly, avoid jargon because
Page 47 and 48: You will note that these are sugges
Page 49 and 50: Perhaps this is a difficult questio
Page 51 and 52: Chapter 4 How to Plan the Project D
Page 53 and 54: Planning involves answering the que
Page 55 and 56: S= The course should help officers
Page 57 and 58: • Is the product, at various stag
Page 59 and 60: ?? Activity i. What is meant by obj
Page 61 and 62: Chapter 5 Structuring and Schedulin
Page 63 and 64: ?? Activity The Mission Statement f
Page 65 and 66: Table 5A WBS for the B. Com. Degree
Page 67 and 68: Sample Gantt Chart Figure 5B Course
Page 69 and 70: Chapter 6 The Project Team Knowing
Page 71 and 72: observation, how productive is your
Page 73 and 74: The tasks to be done In project man
Page 75 and 76: • have a clear knowledge of proje
Page 77 and 78: critics who question ideas from tea
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Two members are in disagreement wit
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our own things without interference
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vi. Members being unable to manage
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Organizations perform work either a
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Let us now share ideas about the ma
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• infrequent communication with s
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On the basis of what we said above,
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Project Cost Management Regarding p
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1. Do you concur that managing a pr
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?? Activity 1. Explain what you und
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Chapter 8 Project Control and Evalu
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Individual activities Team activiti
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• New tasks without guidance or t
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?? Activity Suggest five ways in wh
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Project closure You will recall tha
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• Evaluation is planned at the ou
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surprising that project team meetin
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determined, it is important to cons
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In our opinion, if you produce agen
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• informed as to the meeting’s
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?? Activity Five types of difficult
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• the language of meetings. 121
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Case Study A Two lecturers from the
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Case Study C Two distance education
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The NGO recommends re-education of
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The head of your institution decide
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• The learner does not have to le
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References Andersen, E.S., Grude, K
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