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successful project management - Commonwealth of Learning

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?? Activity<br />

1. Examine each <strong>of</strong> the four actions suggested above and critically explain<br />

when each could be used to address typical deviation problems.<br />

2. Table 7A gives a list <strong>of</strong> <strong>project</strong> milestones, target dates, and<br />

responsibilities. Identify any two milestones and critique them as<br />

baseline for the course development <strong>project</strong>.<br />

Stakeholder Management<br />

Duncan Haughey (2009) has defined a stakeholder a anyone who has an interest in<br />

your <strong>project</strong> or will be affected by its deliverables or output. It is important to<br />

understand the values and issues that stakeholders have in order to address them<br />

and keep everyone on board for the duration <strong>of</strong> the <strong>project</strong>.<br />

To exemplify, let us consider a <strong>project</strong> in which United Nations Centre for Disease<br />

control requests your institution to develop a course for counselling couples on HIV<br />

and AIDS. the <strong>project</strong> team would be your obvious primary stakeholders. The Chief<br />

Executive will have signed a contract with the Centre, which provides the funding,<br />

and the government <strong>of</strong> your country will have given concession that the course be<br />

developed so that it can be used in the country. The Ministry <strong>of</strong> Health will be an<br />

interested party. Your stakeholders will, therefore be:<br />

• The United Nations Centre for Disease Control (the sponsors or fund<br />

providers).<br />

• The Head <strong>of</strong> your institution who is answerable to the development <strong>of</strong> the<br />

<strong>project</strong>.<br />

• Officials <strong>of</strong> the Ministry <strong>of</strong> Health who ensure that the course is compliant with<br />

the situation on the ground.<br />

• The targeted patients who are the beneficiaries <strong>of</strong> the course.<br />

Add any other stakeholders that I may have left out. Project managers should note<br />

that there are two leading causes <strong>of</strong> <strong>project</strong> failure, namely:<br />

• insufficient involvement <strong>of</strong> stakeholders; and<br />

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