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successful project management - Commonwealth of Learning

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?? Activity<br />

1. Suggest any improvements to the terms and to the sample<br />

document as a whole, bearing in mind the distance education<br />

organization you work for and the type <strong>of</strong> <strong>project</strong> you are<br />

interested in currently.<br />

2. Why do you think the signatures <strong>of</strong> the team members, the<br />

<strong>project</strong> sponsor, and the <strong>project</strong> manager are necessary?<br />

3. Why would you think that the terms <strong>of</strong> reference are<br />

interactive at this stage <strong>of</strong> the <strong>project</strong>?<br />

Share your views with colleagues, and always keep in mind typical <strong>project</strong><br />

situations that your organization is involved in, or intends to embark on. Let us<br />

now explore some <strong>of</strong> the useful ideas about <strong>successful</strong> interaction.<br />

Ways with words<br />

It is emphasized from the outset that to manage a <strong>project</strong> <strong>successful</strong>ly demands<br />

certain ways with words. This is not solely about public speaking, though it is<br />

equally true that <strong>project</strong> <strong>management</strong> demands elements <strong>of</strong> a public speaker<br />

from the <strong>project</strong> manager. It is all about being fluent at work, and that in itself<br />

requires that you develop your facility with words, phrases, ideas issues and<br />

feelings that are pertinent to the DE <strong>project</strong> you will be handling. Please note that<br />

words alone play a minor role, but it is how you use them to come across to<br />

others that really matters. The use <strong>of</strong> words to interact is referred to as verbal<br />

communication, and the use <strong>of</strong> gestures, facial expression, etc. is referred to as<br />

non-verbal communication. In combination, these two constitute the most<br />

effective interactive tool. Do you agree with this view?<br />

Yes<br />

Justify your response before reading on.<br />

No<br />

Since interaction (communication) is a two-way affair, what you transmit also<br />

needs to be received by the other persons, in our case, team members and<br />

33

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