successful project management - Commonwealth of Learning

Perhaps this is a difficult question to ask. My response is that while there is some
debate about how far we can increase ordinary intelligence such as capacity with
mathematical calculations or your facility with language, one can certainly develop
one’s emotional intelligence. This is made possible by the fact that it is possible to
read the social dynamic, that is, what is happening at any given moment during a
project meeting. You will now be requested to give your own views about this
important aspect of interaction by working on an activity.
?? Activity
Sensitivity is an important aspect of developing emotional intelligence when
dealing with a team in a given DE project.
1. What would you say are positive aspects of sensitivity?
2. What would you say are negative aspects of sensitivity?
3. From personal experience, cite specific interaction circumstances, in
a given project, when team members feel devalued, ignored,
intimidated, or frustrated.
In project management, emotional intelligence involves reading situations and
interpreting the behaviours of the team members and stakeholders under your
leadership, their intentions, emotional states, and their willingness to interact.
Fortunately, there are ways to increase your emotional intelligence, and these are
best appreciated by answering these important questions relative to your particular
situation.
• What is the spatial picture in the situation? In other words, how have they
chosen to occupy space? Some might adopt sleeping postures.
• What sort of behaviours do you observe in the situation? For example,
coming in late, moving in and out, mini dialogues, etc.
• What is happening in this situation? That means you have to check out for
involuntary signs as indicators of what is happening inside a person.
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