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successful project management - Commonwealth of Learning

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knowledgeable about issues may not be sensitive to the fact that what they think is<br />

simple, will be complicated to some members <strong>of</strong> the team. The saying that familiarity<br />

leads to myopia can be quite true in this case.<br />

Think <strong>of</strong> the section <strong>of</strong> the institution you belong to, and say to yourself what ideas<br />

are likely to be complicated for those who come from different departments.<br />

Remember that a <strong>project</strong> is typically comprised <strong>of</strong> representative from departments.<br />

As an example, in a <strong>project</strong> on course development, chances are that<br />

representatives from procurement, estates, finance or corporate services might<br />

experience difficulties coming to terms with words like: ‘programme regulations’,<br />

‘credit points’, ‘vertical and lateral sequencing <strong>of</strong> subjects’, ‘learning outcomes’,<br />

‘assessment procedures’, to name but a few. Though these might sound simple to<br />

the expert, it is best to develop a sensitivity that will make interaction during <strong>project</strong><br />

meetings more comprehensible.<br />

The <strong>project</strong> manager is, therefore, well advised to avoid jargon. Give jargon its<br />

marching orders by substituting complex words with simpler ones, or by explaining<br />

complex concepts in more accessible language.<br />

?? Activity<br />

Think <strong>of</strong> complex ideas and concepts from the area <strong>of</strong> DE you operate in. State<br />

your area, and then list some <strong>of</strong> those.<br />

1. The area you operate in:<br />

2. The list <strong>of</strong> ideas and concepts:<br />

Put across your ideas convincingly<br />

One <strong>of</strong> the important points to bear in mind is that the <strong>project</strong> manager must sound<br />

convincing. To sound convincing you must believe in the <strong>project</strong>, and it is only when<br />

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