PROFITABLE GROWTH FOR ALL

Notes to the Financial Statements
NOTE 27. SEGMENT INFORMATION (Continued)
Financial Services Sector
The Financial Services sector includes the following segments: 1) Ford Credit, and 2) Other Financial Services. Ford
Credit provides vehicle-related financing, leasing, and insurance. Other Financial Services includes a variety of
businesses including holding companies, real estate, and the financing and leasing of some Volvo vehicles in Europe.
Special Items
In the second quarter of 2010, we changed our presentation of special items. We now show special items as a
separate reconciling item to reconcile segment results to consolidated results of the Company. These special items
include (i) personnel and dealer-related items stemming from our efforts to match production capacity and cost structure
to market demand and changing model mix, and (ii) certain infrequent significant items that we generally do not consider
to be indicative of our ongoing operating activities. Prior to this change, special items were included within the operating
segments and the Other Automotive reconciling item. Our current presentation reflects the fact that management
excludes these items from its review of the results of the operating segments for purposes of measuring segment
profitability and allocating resources. Results for prior periods herein are presented on the same basis.
Ford Motor Company | 2011 Annual Report 173