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STRATEGY, IMPLEMENTATION AND EVALUATION 163<br />

right across the sector areas. An estimate of costs and required manpower is<br />

made for each project, from which a tally offers an insight into what the budget<br />

depletion will be. When reaching the previously determined percentage of the<br />

budget (after subtracting the costs for infrastructure), the remaining projects are<br />

placed below the line.<br />

Priority 3 are the projects and activities surrounding replacements. This refers<br />

to the necessary or planned replacement of existing information systems.<br />

Replacement is placed lower in the priorities to let growth and strategy-driven<br />

renewal prevail above retaining current functionalities. Here too, costs are<br />

estimated, and projects that no longer fit go below the line.<br />

Priority 4 are projects and activities whose turn has come. This refers to<br />

projects which do not fall within the previous categories, but for which funds<br />

should be released for other reasons considered desirable or necessary. For<br />

example for legal obligations, or to prevent the neglect of a particular<br />

organization unit. The amount of resources released for this category is<br />

determined in advance in relation to the rest.<br />

Priority 5 are the projects and activities below the line. These are projects for<br />

which there is a need but which were not sufficiently highly ranked. These will<br />

not be carried out in the relevant time frame.<br />

The result of this priority setting exercise is an outline of the development and<br />

project plan expressed in time, along with an estimate of costs.<br />

CONCLUSION<br />

Building on the visions for the future directions of health care work processes<br />

presented in the previous chapters, this chapter gave guidelines on how to draft<br />

an information strategy, and on what it should contain. Examples were given of<br />

how ambitions for improved health care work processes can be translated into<br />

corresponding ambitions for the use of IT.<br />

DISCUSSION QUESTIONS<br />

1 PCIS vendors are currently introducing Tablet PC based<br />

applications. The Board of Directors asks you, as the information<br />

manager, to give an advice on introducing the Tablet PC into the health<br />

care organization. Which topics would you address in your advice to<br />

the BoD?<br />

2 Your Board of Directors asks you, as the new information manager,<br />

to update your department’s five year old IT strategy document. As the<br />

BoD is a strong practitioner of integral management by the business unit<br />

managers, you are asked to work directly with each of the 12 business<br />

unit managers. How would you structure the process of formulating the<br />

strategy? Make a project outline, addressing intermediate deliverables<br />

in a time-line.

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