Health Information Management: Integrating Information Technology ...

224 INDEX
interconnectedness see ‘wicked’ problems
Institute of Medicine 32, 34, 35, 83
International Classification of Primary
Care (ICPC) 31–2, 72
internet 154
Iris (mental health care patient record) 52,
58
island automation 34
Kardex system see medication
management
key-users 163–4
leadership 138
legacy systems 34
legal domain of evaluation 217
logistics see patient:
patient centred logistics
mainframes 25
management information see information
Master Plan see project:
Master Plan
MedCom 31
medical errors 35, 83
medical informatics see paradigm of
medical informatics
medical information see information
medical record keeping see record keeping
medical terminology see terminology
medical work see professional work
medication management:
Kardex system 58–9
Medicare Program 25
Medication System 59, 61, 131, 199, 221;
definition 7
Meditel system 28
microcomputers 27, 32
Mintzberg, Henry 46, 47
modular system architecture 34;
vs. tightly integrated systems 159
National Health Service (NHS) 27, 33, 35,
135, 213;
Frameworks programme 28–9;
fundholding GPs 28;
Information Authority 132;
National Programme for IT 131;
NHS Net 33, 131
nursing see professional work
objectivist approach see evaluation of PCIS
office automation 150
office computerization 158
Open Source 39
operational:
information management see
information management;
planning see planning
order:
acceptation 89;
communication 194;
entry 35–6, 153, 181, 184;
‘orderlist’ 68
organization:
ambitions of the 147, 151, 152, 157–9;
building blocks 148–150
organizational:
change 128;
development 136, 137, 186, 187, 209;
domain of evaluation 217;
learning 139, 184, 187, 195–7, 208;
outsourcing of IT department 140;
see also implementation of information
systems;
BPR
paper records:
critique of 52–3, 55, 78–9;
incompleteness of 52–3
paradigm of medical informatics:
computational 103, 105, 106;
conversational 104
participative methods see strategy:
formation and implementation
patient:
administration 150, 157;
agenda 152, 154, 194;
centred care 83, 88;
experience of 87;
patient centred logistics 154;
patient—doctor relationship 135;
role of in care process 85–6;
safety 83, 104, 107;