Health Information Management: Integrating Information Technology ...

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Illustrations FIGURES 3.1 Medication order slip (translated from the Dutch original) 56 4.1 Section ‘cardiac’ of the electronic Progress Notes form 65 4.2 A screen print of the fluid balance of the ICU PCIS 69 5.1 Main ordering principle: the optimization of the patient trajectory 86 5.2 Increasing predictability of work activities by distinguishing different 87 kinds of work 6.1 A voice-driven interface to an electronic medical record system can use 107 a computational solution relying on speech technologies, or a hybrid approach using communication and information technology 6.2 The cost of pre-emptive grounding increases with the amount of 109 knowledge agents share—the more we share, the greater the cost of telling and maintaining 6.3 The cost of just-in-time grounding decreases with the amount of prior 110 knowledge agents already share about a task—the less we share, the more I have to share now 6.4 For any given interaction, some of the grounding costs are borne at the 110 time of the interaction, and some have been taken earlier 6.5 There is a continuum of common ground between agents that defines 113 how much of the interaction can be modelled formally ahead of time, and how much needs to be left informal until the time of the interaction 6.6 When a new interaction is designed it does not exist in isolation but is 115 placed within a pre-existing interaction space 8.1 IT ambition offers a vision on the positioning of individual IT activities 140 8.2 A generic conceptual model of work process areas structures the 142 discussion 8.3 Overview of elements of IT support in care and care facilitation 145 8.4 Advancement towards a fully developed PCIS, with ever more 146 powerful accumulating and coordinating functions 8.5 One integrated patient agenda 147 8.6 <strong>Information</strong> management decisions are taken in the management 154 hierarchy 8.7 Positioning key-users, second-line support and technical support 155 8.8 Decision outline ‘make or buy’ issue 158
viii 8.9 Ranking principle for projects 162 9.1 Striving for synergy 178 10.1 Positioning the project on the basis of project characteristics 189 10.2 Example of project organization 190 11.1 Steps to take for conducting an evaluation 203 TABLES 1.1 Some examples of patient care information systems 6 8.1 Southern Medical’s strategy starting points 150 11.1 Different domains and moments of PCIS evaluation, with example 207 questions
Page 2 and 3: Health Information Management In al
Page 4 and 5: Health Information Management Integ
Page 6 and 7: Contents List of illustrations vii
Page 10 and 11: Contributors Marc Berg is a physici
Page 12 and 13: Series preface In almost all Wester
Page 14 and 15: Acknowledgements I would like to th
Page 16 and 17: Chapter 1 Introduction In all Weste
Page 18 and 19: INTRODUCTION 3 touch upon the deplo
Page 20 and 21: INTRODUCTION 5 can draw upon to mai
Page 22 and 23: INTRODUCTION 7 Physician Order Entr
Page 24 and 25: Part I Starting points Understandin
Page 26 and 27: WAITING FOR GODOT 11 KEY TERMS ■
Page 28 and 29: WAITING FOR GODOT 13 Netherlands an
Page 30 and 31: WAITING FOR GODOT 15 facts to show
Page 32 and 33: WAITING FOR GODOT 17 (Lewinski-Corw
Page 34 and 35: WAITING FOR GODOT 19 In most cases,
Page 36 and 37: WAITING FOR GODOT 21 (Anonymous 191
Page 38 and 39: WAITING FOR GODOT 23 Because of the
Page 40 and 41: WAITING FOR GODOT 25 they simply sa
Page 42 and 43: WAITING FOR GODOT 27 expected. Stil
Page 44 and 45: WAITING FOR GODOT 29 organize their
Page 46 and 47: WAITING FOR GODOT 31 performance in
Page 48 and 49: WAITING FOR GODOT 33 different HIS
Page 50 and 51: WAITING FOR GODOT 35 CONCLUSION: TH
Page 52 and 53: WAITING FOR GODOT 37 assumption tha
Page 54 and 55: WAITING FOR GODOT 39 Anonymous (191
Page 56 and 57: WAITING FOR GODOT 41 Berg, M. (1997
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Chapter 3 Health care work and pati
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HEALTH CARE WORK AND INFORMATION SY
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THE CONTEXTUAL NATURE OF INFORMATIO
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Chapter 5 Meeting the challenge Int
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STARTING POINTS 81 ‘gender, race,
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STARTING POINTS 83 Now, imagine an
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STARTING POINTS 85 organization,
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STARTING POINTS 87 Figure 5.2 Incre
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STARTING POINTS 89 already overflow
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STARTING POINTS 91 responsibilities
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STARTING POINTS 93 answer the quest
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STARTING POINTS 95 Kohn, L.T., J.M.
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Chapter 6 Designing interactions En
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DESIGNING INTERACTIONS 99 the way t
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DESIGNING INTERACTIONS 101 1 Identi
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DESIGNING INTERACTIONS 103 the deve
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DESIGNING INTERACTIONS 105 communic
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DESIGNING INTERACTIONS 107 Figure 6
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DESIGNING INTERACTIONS 109 ■ Figu
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DESIGNING INTERACTIONS 111 measurem
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DESIGNING INTERACTIONS 117 Covell D
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Part II Information strategy, imple
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INFORMATION STRATEGY: AN INTRODUCTI
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Chapter 8 Developing the informatio
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STRATEGY, IMPLEMENTATION AND EVALUA
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Guidelines for information system d
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Chapter 9 Implementing information
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IMPLEMENTING INFORMATION SYSTEMS 16
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Chapter 10 Project management of in
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Index accumulation 53-4, 61, 73-4,
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INDEX 223 contingent and emergent c
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INDEX 225 satisfaction 176 patient
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INDEX 227 support 164 technology de
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