Health Information Management: Integrating Information Technology ...

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IMPLEMENTING INFORMATION SYSTEMS 181 Schneider, K. and I.Wagner (1993) Constructing the ‘Dossier Représentatif’ Computerbased information-sharing in French hospitals, Computer Supported Cooperative Work 1:229–53. van der Lei, J., E.van der Does, A.J.Man in ‘t Veld, M.A.Musen and J.H.van Bemmel (1993) Response of general practitioners to computer-generated critiques of hypertension therapy, Methods of Information in Medicine 32:146–53. Woolgar, S. (1988) Science: The Very Idea. Chichester: Ellis Horwood. FURTHER READING On the contested and multi-dimensional nature of ‘success’ Markus, M.L. and C.Tanis (2000) The Enterprise Systems experience—from adoption to success. In R.W.Zmud (ed.), Framing the Domains of IT Research: Glimpsing the Future Through the Past Cincinnati, OH: Pinnaflex. Star, S.L. (ed.) (1995) Ecologies of Knowledge: Work and Politics in Science and Technology. New York: State University of New York Press. Woolgar, S. (1988) Science: The Very Idea. Chichester: Ellis Horwood. On why systems fail Checkland, P. and S.Holwell (1998) Information, Systems and Information Systems: Making Sense of the Field. Chichester: Wiley. Kling, R. and W.Scacchi (1982) The web of computing: computer technology as social organization, Advances in Computers 21:1–90. Latour, B. (1996) Aramis, or the Love of Technology, Cambridge: Harvard University Press. Sauer, C. (1993) Why Information Systems Fail: A Case Study Approach. Henley-on- Thames: Alfred Waller. On the challenge of implementation in complex organizations Atkinson, C. and V.J.Peel (1998) Growing, not building, the electronic patient record system, Methods of Information in Medicine 37:206–310. Checkland, P. and S.Holwell (1998) Information, Systems and Information Systems: Making Sense of the Field. Chichester: Wiley. Ciborra, C.U., K.Braa, A.Cordella, B.Dahlbom, A.Failla, O.Hanseth, V.Hepso, J. Ljungberg, E.Montiero and K.A.Simon (eds) (2000) From Control to Drift. The Dynamics of Corporate Information Infrastructures. Oxford: Oxford University Press. Sauer, C. and P.W.Yetton (eds) (1997) Steps to the Future: Fresh Thinking on the Management of IT-Based Organizational Transformation. San Francisco: Jossey- Bass. On user-involvement and ethnography in design
182 STRATEGY, IMPLEMENTATION AND EVALUATION Goguen, J.A. and C.Linde (1993) Techniques for requirements elicitation, Proceedings of the International Symposium of Requirements Engineering 1993:152–64. Greenbaum, J. and M.Kyng (eds) (1991) Design at Work: Cooperative Design for Computer Systems. Hillsdale, N.J.: Lawrence Erlbaum Associates. Hartswood, M., R.Procter, M.Rouncefield and M.Sharpe (2000) Being there and doing IT in the workplace: a case study of a co-development approach in healthcare. Proceedings of the CPSR/IFIP WG 9.1 Participatory Design Conference, New York, 28 November–1 December. Kaplan, B. (1997) Addressing organizational issues into the evaluation of medical systems. Journal of the American Medical Informatics Association 4:94–101. Zuiderent, T. (2003) Blurring the center: On the politics of ethnography. Scandinavian Journal of Information Systems 12:59–78. Business process redesign and its critique Davenport, T.H. (1993) Process Innovation: Reengineering Work through Information Technology. Boston, MA: Harvard Business School Press. Sauer, C. and P.W.Yetton (eds) (1997) Steps to the Future: Fresh Thinking on the Management of IT-Based Organizational Transformation. San Francisco: Jossey- Bass.
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Health Information Management In al
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Health Information Management Integ
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Contents List of illustrations vii
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Illustrations FIGURES 3.1 Medicatio
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Contributors Marc Berg is a physici
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Series preface In almost all Wester
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Acknowledgements I would like to th
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Chapter 1 Introduction In all Weste
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INTRODUCTION 3 touch upon the deplo
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INTRODUCTION 5 can draw upon to mai
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INTRODUCTION 7 Physician Order Entr
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Part I Starting points Understandin
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WAITING FOR GODOT 11 KEY TERMS ■
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WAITING FOR GODOT 13 Netherlands an
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WAITING FOR GODOT 15 facts to show
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WAITING FOR GODOT 17 (Lewinski-Corw
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WAITING FOR GODOT 19 In most cases,
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WAITING FOR GODOT 21 (Anonymous 191
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WAITING FOR GODOT 23 Because of the
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WAITING FOR GODOT 25 they simply sa
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WAITING FOR GODOT 27 expected. Stil
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WAITING FOR GODOT 29 organize their
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WAITING FOR GODOT 31 performance in
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WAITING FOR GODOT 33 different HIS
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WAITING FOR GODOT 35 CONCLUSION: TH
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WAITING FOR GODOT 37 assumption tha
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WAITING FOR GODOT 39 Anonymous (191
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WAITING FOR GODOT 41 Berg, M. (1997
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Chapter 3 Health care work and pati
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HEALTH CARE WORK AND INFORMATION SY
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THE CONTEXTUAL NATURE OF INFORMATIO
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Chapter 5 Meeting the challenge Int
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STARTING POINTS 81 ‘gender, race,
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STARTING POINTS 83 Now, imagine an
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STARTING POINTS 85 organization,
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STARTING POINTS 87 Figure 5.2 Incre
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STARTING POINTS 89 already overflow
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STARTING POINTS 91 responsibilities
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STARTING POINTS 93 answer the quest
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STARTING POINTS 95 Kohn, L.T., J.M.
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Chapter 6 Designing interactions En
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DESIGNING INTERACTIONS 99 the way t
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DESIGNING INTERACTIONS 101 1 Identi
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DESIGNING INTERACTIONS 103 the deve
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DESIGNING INTERACTIONS 105 communic
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DESIGNING INTERACTIONS 107 Figure 6
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DESIGNING INTERACTIONS 109 ■ Figu
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DESIGNING INTERACTIONS 111 measurem
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DESIGNING INTERACTIONS 117 Covell D
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Part II Information strategy, imple
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INFORMATION STRATEGY: AN INTRODUCTI
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Page 146 and 147: INFORMATION STRATEGY: AN INTRODUCTI
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Page 172 and 173: Guidelines for information system d
Page 180 and 181: Chapter 9 Implementing information
Page 182 and 183: IMPLEMENTING INFORMATION SYSTEMS 16
Page 198 and 199: Chapter 10 Project management of in
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Page 238 and 239: INDEX 223 contingent and emergent c
Page 240 and 241: INDEX 225 satisfaction 176 patient
Page 242: INDEX 227 support 164 technology de
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