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24 STARTING POINTS<br />

How was the EPR introduced? Who were the important, steering actors in this<br />

development? In this section we will (rather patchily) outline the development of<br />

PICS from the 1960s up to the present. It is not our aim to provide an exhaustive<br />

historical account but merely to introduce a number of essential developments<br />

and actors as a context for the issues that will be discussed later on in this book.<br />

The first computers actually implemented in Western health care practice were<br />

large, centralized mainframes for the financial and patient administration of<br />

hospitals. The design and development of these systems was strongly stimulated<br />

by the Medicare Program, set up in the United States in 1965. This programme<br />

required hospitals to provide extensive, aggregated patient care information.<br />

Such systems did not play a role in the working life of physicians and nurses:<br />

during the 1950s and 1960s, they continued to work with the familiar paper<br />

records. The first EPRs used by health care professionals were developed in the<br />

1970s in US outpatient clinics and general practices. One example of such a<br />

system was COSTAR, developed by the Massachusetts General Hospital. For<br />

each consultation, the physician was given a printout of the patient record,<br />

whereas during the consultation he would fill out a pre-printed form. Physicians<br />

themselves had no contact with the computer: clerical staff had to be present to<br />

produce printouts and to enter the data from the filled-out forms into the<br />

computer.<br />

The much cheaper ‘mini computers’ that entered the market in the 1970s made<br />

it possible for hospitals and clinics to experiment with computerized forms of<br />

medical data processing. Small experiments started up, such as the Artemis<br />

project in Paris, which supported care and research for patients in the<br />

Hypertension Clinic of Saint Joseph Hospital in Paris, or the ‘computer aided<br />

diagnosis’ system that helped detect acute appendicitis patients in the Department<br />

of Surgery at the University of Leeds.<br />

A project that started similarly small was the Nobin-HIS project, started in<br />

1972 at the Dutch University Hospital of Leiden. This project was co-sponsored<br />

by the Dutch government. This computerized Hospital <strong>Information</strong> System (HIS)<br />

was aimed at streamlining the flow of information within the hospital, while a<br />

more general goal of the project was to develop an operating system specifically<br />

designed for hospitals. The Nobin-HIS project resulted in BAZIS, in which<br />

initially only university hospitals participated, though after 1980 general<br />

hospitals in the Netherlands joined as well. Each hospital that decided to<br />

purchase the BAZIS system was allowed to pass on its cost to its general nursing<br />

fee. In this way, a close connection was established between the software<br />

company, whose design was indirectly funded by government money, and the<br />

medical field:<br />

As a result of this whole scheme, a critical mass was generated: these first<br />

three university hospitals—Leiden, Rotterdam, Utrecht—were soon joined<br />

by Groningen and Amsterdam, and so forth. Critical mass was developed<br />

among the user group, for [BAZIS] was still a nonprofit foundation where

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