Health Information Management: Integrating Information Technology ...

Contents
List of illustrations vii
Notes on contributors ix
Series preface xi
Acknowledgements xiii
1 Introduction 1
Part I STARTING POINTS: UNDERSTANDING HEALTH CARE
WORK AND THE ROLE OF IT
2 Waiting for Godot: episodes from the history of patient records
Marc Berg and Brit Ross Winthereik
3 Health care work and patient care information systems 43
4 The contextual nature of information 62
5 Meeting the challenge: integrating quality improvement and
patient care information systems
Marc Berg and Cé Bergen
6 Designing interactions
Enrico Coiera
9
10
79
97
Part II INFORMATION STRATEGY, IMPLEMENTATION AND
EVALUATION
7 Information strategy: an introduction
Bert Huisman
8 Developing the information strategy
Cé Bergen and Marc Berg
9 Implementing information systems in health care organizations:
myths and challenges
10 Project management of innovative PCIS implementations in
health care
119
120
137
165
183