Health Information Management: Integrating Information Technology ...

More documents

Recommendations

Info

Index accumulation 53–4, 61, 73–4, 76, 95, 153 agents 110 ambiguity see ‘wicked’ problems ambitions: of information management see information management; of the organization see organization American College of Surgeons 14 Apex 31 appointment booking 131 Artificial Intelligence 105 autonomy of professionals 88, 135, 184 baseline measurement 214, 220 Balanced Score Card 159 BAZIS 26; see also HISCOM before—after: measurements 220; study-design 216, 221 billing 150, 157 Board of Directors (BoD) 145, 146, 161, 162, 165, 170, 194, 201, 202, 215 Boeing 777 46 Business Process Redesign (BPR) 182, 201 CAD/CAE (computer aided design/ engineering) system 46 capacity planning 89 care process redesign 87, 92, 94, 96, 134, 137, 159, 186, 196, 201; see also Business Process Redesign clinical communication see communication clinical pathways see standardized care paths clinical workstations 185; project (ICWS) 213–214 coding 95, 135, 139, 183 see also standardization of terminology cognition in practice 55, 102 common ground 112–17; just-in-time grounding 113–14, 116; pre-emptive grounding 113; shifting ground 116; solid ground 116 communication: channels 109; failure see patient safety; services 109; space 103–104, 118; supporting clinical 107–110; tasks 105–106; tools 116 competitive advantage 129–130 complicatedness see ‘wicked’ problems computational: system 116–17; tools 116–17; see also paradigm conflict see ‘wicked’ problems continuous quality improvement 94; see also quality coordination: of care 133; coordinating function of patient record 54, 59–60, 61, 153; of tasks see professional work COSTAR 25 data see information;
222 INDEX see also standardization of data data collection 222–24 data exchange 31 data warehouse 150, 159; definition 8 decision support 35–6, 47, 153, 207 Decision-Support Technique (DST) 94, 96, 137–8, 209; definition 7 Denmark: Danish National Health Informatics Strategy 138; National Board on Health 138; PLO 30 Diagnostic Related Groups (DRG) 27, 77 economic domain of evaluation 217 EDIFACT standard 31 effectiveness of care 83; operational effectiveness 129, 130; of PCIS 176; of process 182 efficiency of care 84; of PCIS 176; of process 182 Eindhoven, Regional Mental Health Care Centre 52, 57 Electronic Patient Record (EPR) 119, 131, 135–6, 138–9, 153, 178, 183, 194, 207, 213–214, 215; definition 7; history of 24–36; impact on work practices 220 e-mail 155; e-mail consultation 36 Enterprise Resource Planning (ERP) 159 equity 84 errors see patient safety ethical domain of evalation 217 ethnographic research methods 180 evaluation of PCIS 207; design of 212–226; domains of 217–19; formative evaluation 208, 210–212; interpretation of evaluation data 224– 25; measurement in evaluation 210; method of 207, 221–2; objectivist approach 210; reason for 214–216; recommendations of 226; subjective approach of 210; summative evaluation 208; see also data collection; randomized controlled trial evidence-based medicine 87, 92 experimental design 221 ‘external memory’ 53 failure of IT 34–5, 102; see also patient care information systems Flight Control model 91 fluid balance 71, 74, 76 formalization see health care work formative evaluation see evaluation of PCIS free text 77–8, 183; see also standardization of terminology FynCom project 31 general practitioner: ‘gatekeeper’ system 38; work see professional work General Practitioner Information System (GPIS): Danish situation 30–32, 38; definition 8; Dutch situation 29–30, 38–9; history of 27–32; influenza module 73, 75; integration problems 33; medication module 72; technical possibility 32; UK situation 27–9, 38 Groth, Lars 46, 47 guidelines 47, 88, 94; implementation of 92; see also information management health card see smartcards health care work: complexity of 133, 182; conceptual model of 148–150;
Page 2 and 3:
Health Information Management In al
Page 4 and 5:
Health Information Management Integ
Page 6 and 7:
Contents List of illustrations vii
Page 8 and 9:
Illustrations FIGURES 3.1 Medicatio
Page 10 and 11:
Contributors Marc Berg is a physici
Page 12 and 13:
Series preface In almost all Wester
Page 14 and 15:
Acknowledgements I would like to th
Page 16 and 17:
Chapter 1 Introduction In all Weste
Page 18 and 19:
INTRODUCTION 3 touch upon the deplo
Page 20 and 21:
INTRODUCTION 5 can draw upon to mai
Page 22 and 23:
INTRODUCTION 7 Physician Order Entr
Page 24 and 25:
Part I Starting points Understandin
Page 26 and 27:
WAITING FOR GODOT 11 KEY TERMS ■
Page 28 and 29:
WAITING FOR GODOT 13 Netherlands an
Page 30 and 31:
WAITING FOR GODOT 15 facts to show
Page 32 and 33:
WAITING FOR GODOT 17 (Lewinski-Corw
Page 34 and 35:
WAITING FOR GODOT 19 In most cases,
Page 36 and 37:
WAITING FOR GODOT 21 (Anonymous 191
Page 38 and 39:
WAITING FOR GODOT 23 Because of the
Page 40 and 41:
WAITING FOR GODOT 25 they simply sa
Page 42 and 43:
WAITING FOR GODOT 27 expected. Stil
Page 44 and 45:
WAITING FOR GODOT 29 organize their
Page 46 and 47:
WAITING FOR GODOT 31 performance in
Page 48 and 49:
WAITING FOR GODOT 33 different HIS
Page 50 and 51:
WAITING FOR GODOT 35 CONCLUSION: TH
Page 52 and 53:
WAITING FOR GODOT 37 assumption tha
Page 54 and 55:
WAITING FOR GODOT 39 Anonymous (191
Page 56 and 57:
WAITING FOR GODOT 41 Berg, M. (1997
Page 58 and 59:
Chapter 3 Health care work and pati
Page 60 and 61:
HEALTH CARE WORK AND INFORMATION SY
Page 62 and 63:
Page 64 and 65:
Page 66 and 67:
Page 68 and 69:
Page 70 and 71:
Page 72 and 73:
Page 74 and 75:
Page 76 and 77:
Page 78 and 79:
THE CONTEXTUAL NATURE OF INFORMATIO
Page 80 and 81:
Page 82 and 83:
Page 84 and 85:
Page 86 and 87:
Page 88 and 89:
Page 90 and 91:
Page 92 and 93:
Page 94 and 95:
Chapter 5 Meeting the challenge Int
Page 96 and 97:
STARTING POINTS 81 ‘gender, race,
Page 98 and 99:
STARTING POINTS 83 Now, imagine an
Page 100 and 101:
STARTING POINTS 85 organization,
Page 102 and 103:
STARTING POINTS 87 Figure 5.2 Incre
Page 104 and 105:
STARTING POINTS 89 already overflow
Page 106 and 107:
STARTING POINTS 91 responsibilities
Page 108 and 109:
STARTING POINTS 93 answer the quest
Page 110 and 111:
STARTING POINTS 95 Kohn, L.T., J.M.
Page 112 and 113:
Chapter 6 Designing interactions En
Page 114 and 115:
DESIGNING INTERACTIONS 99 the way t
Page 116 and 117:
DESIGNING INTERACTIONS 101 1 Identi
Page 118 and 119:
DESIGNING INTERACTIONS 103 the deve
Page 120 and 121:
DESIGNING INTERACTIONS 105 communic
Page 122 and 123:
DESIGNING INTERACTIONS 107 Figure 6
Page 124 and 125:
DESIGNING INTERACTIONS 109 ■ Figu
Page 126 and 127:
DESIGNING INTERACTIONS 111 measurem
Page 128 and 129:
Page 130 and 131:
Page 132 and 133:
DESIGNING INTERACTIONS 117 Covell D
Page 134 and 135:
Part II Information strategy, imple
Page 136 and 137:
INFORMATION STRATEGY: AN INTRODUCTI
Page 138 and 139:
Page 140 and 141:
Page 142 and 143:
Page 144 and 145:
Page 146 and 147:
Page 148 and 149:
Page 150 and 151:
Page 152 and 153:
Chapter 8 Developing the informatio
Page 154 and 155:
STRATEGY, IMPLEMENTATION AND EVALUA
Page 156 and 157:
Page 158 and 159:
Page 160 and 161:
Page 162 and 163:
Page 164 and 165:
Page 166 and 167:
Page 168 and 169:
Page 170 and 171:
Page 172 and 173:
Guidelines for information system d
Page 174 and 175:
Page 176 and 177:
Page 178 and 179:
Page 180 and 181:
Chapter 9 Implementing information
Page 182 and 183:
IMPLEMENTING INFORMATION SYSTEMS 16
Page 184 and 185: IMPLEMENTING INFORMATION SYSTEMS 16
Page 198 and 199: Chapter 10 Project management of in
Page 200 and 201: STRATEGY, IMPLEMENTATION AND EVALUA
Page 238 and 239: INDEX 223 contingent and emergent c
Page 240 and 241: INDEX 225 satisfaction 176 patient
Page 242: INDEX 227 support 164 technology de
show all

Health Information Management: Integrating Information Technology ...

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?