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Contents Telektronikk - Telenor

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Analysis of external traffic at UNIT/SINTEF’s<br />

MD110 telephone exchange<br />

BY BONING FENG AND ARNE MYSKJA<br />

1 Introduction<br />

Since the 1950s three generations of<br />

automatic telephone exchanges have<br />

been installed at the University of Trondheim<br />

(UNIT):<br />

1 A main exchange of type AGF (delivered<br />

by Ericsson), electromechanical<br />

type, together with 17 smaller<br />

exchanges geographically distributed<br />

both in and outside the main campus<br />

area. The exchanges covered UNIT<br />

and the research institute SINTEF, and<br />

was in service until May 1977.<br />

2 A Metaconta 10R exchange (delivered<br />

by LMT Paris), a computerised system<br />

with mechanical contacts. It covered<br />

UNIT and SINTEF except some<br />

remote units. From 1982 the Regional<br />

Hospital of Trondheim (RiT) was also<br />

connected to the same exchange. This<br />

exchange was in service from May<br />

1977 to January 1990.<br />

3 In January 1990 a new telephone<br />

exchange, MD110 (delivered by Ericsson)<br />

was installed at UNIT/SINTEF.<br />

The exchange is fully electronic, digital,<br />

and distributed. It consists of 36<br />

switching units (LIMs) on 16 different<br />

sites which are connected by a star network<br />

with altogether 54 internal<br />

2 Mb/s leased circuits. The new<br />

exchange covers all the units of UNIT<br />

and SINTEF, but not RiT.<br />

This paper presents some results from the<br />

traffic analysis at the new exchange. Due<br />

to the limitations of the registration functions<br />

implemented in the MD110 it is not<br />

possible to make detailed studies of the<br />

incoming traffic. Another type of registration<br />

mechanism which MD110 lacks,<br />

is the possibility to register the distribution<br />

of the internal traffic. Therefore our<br />

study is focused on direction-based analysis<br />

of outgoing external traffic at the<br />

telephone exchange. The results presented<br />

here cover<br />

- number of calls<br />

- traffic volume, and<br />

- duration of calls.<br />

The study includes traffic profiles of 24<br />

hour and full week periods, and how they<br />

are distributed among the different service<br />

types and charging groups. We also<br />

look at the number of calls and the traffic<br />

to the other universities in Norway. The<br />

number of incoming call attempts was<br />

also registered in order to get an indication<br />

of the relation between incoming<br />

and outgoing calls.<br />

In addition to averages, distributions are<br />

also included. Histograms are given for<br />

some distributions. In most cases mean,<br />

standard deviation and coefficient of<br />

variation are calculated.<br />

2 Traffic observations<br />

2.1 Overview of the telephone<br />

exchange at UNIT/SINTEF<br />

At the time of observation the system<br />

consisted of the following parts:<br />

- 36 LIMs<br />

- 54 leased circuits, each with thirty<br />

64 kb/s channels<br />

- 2 group selectors in load-sharing mode<br />

- 7 two-way ISDN primary access with<br />

a total of 210 channels<br />

- 2 outgoing PCM groups with a total of<br />

60 channels<br />

- 40 outgoing analogue reserve lines<br />

- 6500 extensions.<br />

2.2 The data registration<br />

system<br />

Traffic observations have been undertaken<br />

on all three generations of telephone<br />

exchanges:<br />

- on AGF exchange by analysis of the<br />

charging data stored on magnetic<br />

tapes, collected by a charging system<br />

developed by NTH (The Norwegian<br />

Institute of Technology) [1]<br />

- on Metaconta 10R by analysis of the<br />

automatic registrations made by the<br />

system, and by corresponding analysis<br />

of the charging data [2, 3, 4]<br />

- on MD110 by data registered by the<br />

supporting system TELMAX, and by<br />

analysis of the charging data [6].<br />

Despite the limitations mentioned above,<br />

the traffic registration in MD110 is still<br />

quite extensive, and they are made available<br />

through the supporting system TEL-<br />

MAX. Combined with the charging data<br />

generated by TELMAX, the data sets for<br />

the following types of analysis are available:<br />

- number of call attempts, traffic intensity<br />

and volume at all server groups,<br />

internal and external trunk groups<br />

- number and holding times of calls,<br />

traffic intensity and volume, distributed<br />

on arbitrary external traffic directions,<br />

defined by the numbers called<br />

(direction-based analysis).<br />

The direction-based analysis is based on<br />

the charging data. In order to secure the<br />

privacy of the employees, all the calling<br />

numbers have been deleted during our<br />

analysis. Neither is any analysis based on<br />

particular numbers.<br />

The supporting system TELMAX is also<br />

distributed, using the broadband network<br />

already installed in UNIT/SINTEF and<br />

local Ethernet-segments. The system is<br />

PC-based (at UNIT/SINTEF IBM PS2<br />

are used). There are altogether 21 PCs in<br />

the TELMAX system.<br />

The traffic module in TELMAX generates<br />

directly graphical curves showing the<br />

number of call attempts and the traffic.<br />

The output data are averages, i.e. measurements<br />

of load on server groups like<br />

leased circuits, signalling equipment, etc.<br />

For incoming traffic there is no direct<br />

registration mechanism. However, it is<br />

possible to measure<br />

- number of call attempts<br />

- number of calls which are set up manually<br />

(through the exchange switchboard)<br />

- total traffic (sum of incoming- and outgoing<br />

traffic).<br />

These registrations are not done automatically;<br />

they must be initiated manually.<br />

The information of outgoing calls are<br />

given by the charging data, which supply<br />

detailed information of every single successful<br />

call, including B-numbers. A typical<br />

record in a charging file is shown in<br />

Figure 1. It is possible to make analysis<br />

as detailed as desired. This kind of analysis<br />

has been performed earlier for the<br />

purpose of studying the statistics for<br />

repeated calls [1]. In the present study all<br />

the A-numbers have been deleted, so the<br />

direction-based analysis gives collective<br />

results for the whole exchange.<br />

2.3 Arrangement of the<br />

observations<br />

2.3.1 The observation periods<br />

The charging files from two observation<br />

periods in the 4th quarter of 1991 have<br />

been collected:<br />

- Period 1: Monday 1991.10.07 –<br />

Sunday 1991.10.20<br />

- Period 2: Monday 1991.11.25 –<br />

Sunday 1991.12.08<br />

Both periods have a two week duration.<br />

Since October is considered a “normal<br />

119

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