RFP (Before Pre-Bid) - RISL - Government of Rajasthan

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RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-137. SPECIAL TERMS AND CONDITIONS OF TENDER & CONTRACT7.1. Payment Terms and Schedulea) Payment schedule – Payments to the bidder, after successful completion of thetarget milestones (including specified project deliverables), would be made asunder: -Table 7.1: Payment Terms and scheduleSl.DeliverableNo.1 Successful submission ofdeliverables X2, X3 & X4 ofTable 4.3 ‘Project Deliverables &Time schedule’ of RFP2 Successful submission ofdeliverables X5 of Table 4.3‘Project Deliverables & Timeschedule’ of RFPa) MIS reports (X5.1) andb) SLA reports (X5.2)Applicable Payment (Code)60% of the total CAPEX of Infrastructure(hard and soft) (as per Table A of Fin. Bidformat on actuals at Annexure 13) (CP1)5% of the total OPEX of Infrastructure (hardand soft) (as per Table B of Fin. Bid formaton actuals at Annexure 13) per quarter for20 quarters i.e. 5 Year (OP1)Plus2% of the total CAPEX of Infrastructure(hard and soft) (as per Table A of Fin. Bidformat on actuals at Annexure 13) perquarter for 20 quarters i.e. 5 Year (OP2)b) The supplier’s/ selected bidder’s request for payment shall be made to thepurchaser in writing, accompanied by invoices describing, as appropriate, the goodsdelivered and related services performed, and by the required documents submittedpursuant to general conditions of the contract and upon fulfilment of all theobligations stipulated in the Contract.c) Due payments shall be made promptly by the purchaser, generally within sixty (60)days after submission of an invoice or request for payment by the supplier/ selectedbidder, and the purchaser has accepted it.d) The currency or currencies in which payments shall be made to the supplier/selected bidder under this Contract shall be Indian Rupees (INR) only.e) All remittance charges will be borne by the supplier/ selected bidder.f) In case of disputed items, the disputed amount shall be withheld and will be paidonly after settlement of the dispute.Seal & Signature of the Auth. Sign. Page 79 of 147
RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13g) Any penalties/ liquidated damages, as applicable, for delay and non-performance,as mentioned in this bidding document, will be deducted from the payments for therespective milestones.h) Taxes (work contract tax, service tax, VAT, income tax, etc.), as applicable, will bededucted at source, from due payments, as per the prevalent rules and regulations.7.2. Service Level Standards/ Requirements/ Agreement:a) Service Level RequirementsService Levels play an important role in defining the Quality of Services (QoS). Theprime objective of service levels is to ensure quality video conference servicesavailable, in a efficient mannner to the identified users.The service levels shall be tracked on a periodic basis and have penalty clauses onnon-adherence to any of them. The bidder shall submit reports (Uptime, downtime,service resolution etc.) on all the service levels (VC service, server and/or solutionavailability at SHQ & DHQ) to the Purchaser in accordance with the specifiedformats and reporting periods and provide clarification, if required. The servicelevels defined below provide for target level of services required, measurementsthereof and associated penalties.b) Service Level ChangeIt is acknowledged that service levels may change as VC system evolves over thecourse of the contract period. The present SLAs have been worked out on the basisof current expectation. Service levels between the Purchaser and Bidder can berevised after the start of operations of Rajasthan VC in view of the experiencegained. The experience gained during this period will be used to fine tune the SLAs,including parameters, targets and penalties, if required.Any changes to the levels of service provided during the project period will berequested, documented and negotiated in good faith by both parties. Either partycan request a change. The request will be considered & finalized by RISL inconsultation with succsessful bidder. Changes will be documented as an addendumto the contract.Seal & Signature of the Auth. Sign. Page 80 of 147
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RFP (Before Pre-Bid) - RISL - Government of Rajasthan

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