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SACS Compliance Certification Report (PDF) - South Florida State ...

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through testing services to assure a quality test administration and environment. Testing services withreasonable accommodations are available for qualified students with disabilities (see sample syllabus)in accordance with the section 504 of the Rehabilitation Act of 1973 and the Americans with DisabilitiesAct.Learning Resource CenterSFCC has excellent library services that are open to students and to the community. In addition to books,periodicals, reference materials, and databases, the libraries have public computers available for Internetresearch. The library Web site includes general information regarding policies, hours of operation,interlibrary loan, and links to a variety of online databases. More details are referenced in corerequirement 2.9, Learning Resources and Services.The Tutoring and Learning Center (TLC) on the Highlands campus offers a technology-enhancedfacility that has Internet-accessible computers, diagnostic learning tools, and educational software thatstudents can use at the TLC or at home. Students can come to the Open Learning Lab in the TLC to study,check their e-mail, use computer-assisted study modules, or do Internet research. Tutors and disciplinefaculty are available during selected times to provide assistance with mathematics, writing, and reading.The Student Support Services program organizes study groups and assist students to find a helping handwith learning.eLearning SupportPanther Central, the college Web site portal, provides access to a variety of online-enabled studentsupport services including academic records, financial aid awards, student accounts, and tutoring. TheeLearning department provides electronic-enabled academic support to faculty and students who use thecourse management system, Desire to Learn (D2L), through the Help Desk. Panther Den, the Web sitefor D2L, gives students opportunities to interact with instructors and classmates, complete studyactivities and submit course assignments. At the beginning of each term, eLearning provides training forstudents to help them use the services available through the robust electronic technologies. Throughoutthe year, eLearning also provides faculty training for new users or introduction of new mediatedlearning modailities and strategies. Students may also receive online tutoring support usingSmarthinking. Smarthinking provides 24/7/365 academic support in a variety of subjects. Each studenthas one or more hours of free Smarthinking tutoring available per term.Academic support services are reviewed annually through the service Unit Action Plan (UAP) andAdministrative Program Assessment (APA) process to guarantee effectiveness and efficiency. Adjustmentsto services and service delivery are made according to responses from student needs, academic requests,student opinion surveys, and any grant opportunities as a part of unit action plans and administrativeprogram assessments described in Comprehensive Standard 3.3.1.3.SourcesCourse SyllabusHelp DeskPanther CentralSFCC College Catalog 2010-2011, pp. 75-76Student Handbook 2010-2011, pp. 37-38Student Handbook 2010-2011, pp. 52-53Student Services | SFCC College Catalog 2010-2011Student Services | Student Handbook 2010-2011Testing Center ProfileTraining Schedules3.4.10<strong>South</strong> <strong>Florida</strong> Community College Page 101 / 202Educational Programs: All responsibility for curriculum

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