SACS Compliance Certification Report (PDF) - South Florida State ...

Arts and Sciences:EducationalProgramHumanitiesMathematicsNatural SciencesEPA 2007-08 EPA 2008-09 EPA 2009-10Social and Behavioral SciencesApplied Sciences and Technology:EducationalProgramChild CareComputer Information SystemsCosmetologyDentalEmergency Medical ServicesEducator Preparation InstituteFood Management/HospitalityNursingRadiographyEPA 2007-08 EPA 2008-09 EPA 2009-103.3.1.2 Administrative Support ServicesSeventeen units at SFCC have been classified as administrative support. These include Applied Sciencesand Technologies, Arts and Sciences, Business Office, Community Relations and Marketing, CurriculumSupport, DeSoto campus, Equity, Enrollment Management, Hardee campus, Honors Program, HumanResources, Information Technology, Institutional Effectiveness, Lake Placid Center, Physical PlantMaintenance, Risk Management and Security, and Student Services.Identifying Expected OutcomesThe institutional process for development and assessment of unit outcomes for administrative supportunits is the same as for educational programs discussed above. Administrative support units use anAdministrative Program Assessment (APA) process that has slight variations from the EPA format. Aseparate handbook for the APA provides guidance in the development of each component of the APA.Outcomes AchievementEach administrative unit participates annually in the review of the unit mission statement, measurementof outcomes, performance measures, data collection sources, analysis of data, and identification ofimprovement measures. The electronic APA format is used for reporting and documentation of outcomeachievement and improvement activities.Upon completion of the APA, an assessment review and constructive critique is completed by theAdministrative Assessment Review (AAR) Committee. This subcommittee uses a results template todocument successful completion of the APA and makes recommendations to the President’s Council foroverall improvements to the APA process.Evidence of ImprovementA sample set of APAs are attached to demonstrate evidence of the assessment cycle resulting inimprovement efforts by administrative support units.South Florida Community College Page 81 / 202