SACS Compliance Certification Report (PDF) - South Florida State ...

Florida College System through a statewide interlibrary loan program. The OPAC is a database of thebooks (print and electronic) and audio-visual material that is housed in the college's libraries.Library Web PageThe Library's home page on the SFCC Web site is the gateway for students, faculty, and staff to accessthe college's library staff, library resources, external resources, online tutorials, and other importantinformation.Technical ServicesThe Technical Services department is located on the first floor of the Learning Resources Center. TheChair, Library Services, manages the department with the help of a part-time technical services assistant.This department processes materials acquired for use in all four campus/center libraries and maintainsthe online catalog.Cooperative Library Agreements and Reciprocal Borrowing AgreementsIn an effort to address the need for patron access to additional resources, the library participates inseveral cooperative agreements. The college is a member of CCLA, which coordinates resources andservices among the collections of the 28 colleges through a common library collection managementsystem (LINCC), providing SFCC students access to a wide range of learning resources. The college isalso a member of the Tampa Bay Library Consortium (TBLC), which is a non-profit, multi-librarycooperative that assists libraries by leading and encouraging collaboration, resource sharing, staffdevelopment, and innovations. The college uses the Library Borrowing PrivilegesAgreement between the State University System of Florida and the Florida College System. This extendsaccess and borrowing privileges among currently enrolled SFCC students and to faculty and staff ofpublic higher education institutions in Florida. The college also has a reciprocal borrowing agreementwith the Heartland Library Consortium (HLC) that allows SFCC students from outside of the HLC area touse the public libraries in Highlands, DeSoto, Hardee, Okeechobee, and Glades counties, and HLC cardholders to use limited college library services.Evaluation/AssessmentAnnual surveys, including the Faculty Evaluation of Library Services and Collection Development, theGraduate Satisfaction Survey, and the Student Opinion Survey, provide feedback concerning level ofsatisfaction with services. The most recent survey results revealed the following:• 84% of the faculty responding to the Faculty Evaluation of Library Services and CollectionDevelopment Survey evaluated the library staff very favorably.• 71.1% of the students responding to the Graduate Satisfaction Survey were either satisfied orvery satisfied with the quality of the library services.• Library/Learning Resources facilities and its services has a satisfaction rate of 4.25 on 5-point scalein the Student Opinion Survey.As seen above, library staff is committed to successfully serving students, faculty, staff, and communitypatrons.SourcesAsk a LibrarianCCLA FCLA AgreementCollection Development PolicyFaculty Evaluation 2010Graduate Satisfaction Survey May 2010Heartland Library Cooperative AgreementSouth Florida Community College Page 35 / 202