SACS Compliance Certification Report (PDF) - South Florida State ...

Community/Public APA 2008-09 APA 2009-10Evidence of ImprovementA two-year sample set of APAs from educational support service units provides evidence of theassessment cycle resulting in improvement efforts by educational support units.Educational SupportUnitAdult EducationAdvising andCounselingCareer CenterFinancial AidLibrary ServicesRegistration andRecordsStudent ActivitiesAPA 2008-09 APA 2009-103.3.1.4 ResearchSFCC is not a research-based institution, but the Institutional Effectiveness department does conductresearch that is regularly used for assessment and institutional effectiveness purposes. These researchactivities are predominantly used to improve student learning and the quality of college services.3.3.1.5 Community and Public ServiceFive college units have been designated as community and public service support units: Adult MigrantWorker Program, Community Education, Corporate and Continuing Education, Cultural Programs, andUniversity Relations.Identifying OutcomesLike administrative support and educational support units, the community and public service units usethe Administrative Program Assessment (APA) for reporting purposes. Each community and publicservice unit identifies the mission, outcomes, performance measures and standards, and data that will beused in analysis of outcomes achievement.Outcomes AchievementEach community and public service unit participates annually in review of the unit mission statement,outcomes, performance measures, data collection sources, analysis of data, and identification ofimprovement measures. The electronic APA format is used for reporting and documenting thesecomponents.Upon completion of the unit APA, the AAR committee conducts a comprehensive review of all reports.Members of the AAR serve as guides in developing and documenting achievement of program outcomes.The subcommittee uses a results template to document successful completion of the APA and makesrecommendations to the President’s Council for overall improvements to the process.Evidence of ImprovementA sample set of APAs from community and public service units are attached to demonstrate the evidenceSouth Florida Community College Page 83 / 202of the assessment cycle resulting in improvement efforts by community and public service units.