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11 TroubleshootingThis chapter gives helpful information on what to do if you encounter aproblem.This chapter includes:• Clearing document jams• Clearing paper jams• Understanding display messages• Solving other problems3 Gently remove the jammed paper from the DADF.Clearing document jamsWhen an original jams while passing through the DADF, the warmingmessage appears on the display screen.CautionTo avoid tearing the document, remove the jammed documentgently and slowly.NoteTo prevent document jams, use the scanner glass for thick, thin,or mixed paper-type originals.1 Remove any remaining pages from the DADF.2 Open the DADF cover.NoteIf you see no paper in this area, refer to Roller misfeed.(Page 11.2)4 Close the DADF cover. Then reload the pages you removed, if any,in the DADF.Misfeed of exiting paper1 Remove the remaining documents from the DADF.2 Open the document input tray upwards and pull the documentgently out of the DADF.3 Close the document input tray. Then place the documents back inthe DADF.11.1