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Condition Possible cause Suggested solutionsCondition Possible cause Suggested solutionsThemachineselects printmaterialsfrom thewrongpapersource.A print jobis extremelyslow.Half thepage isblank.The paper option thatwas selected in theprinter propertiesmay be incorrect.The job may be verycomplex.If you are usingWindows 98/Me, theSpool Settings maybe set incorrectly.The page orientationsetting may beincorrect.The paper size andthe paper sizesettings do notmatch.For many softwareapplications, the papersource selection is foundunder the Paper tab withinthe printer properties. Selectthe correct paper source.See the printer driver helpscreen.Reduce the complexity of thepage or try adjusting the printquality settings.From the Start menu, chooseSettings and then Printers.Right-click the SamsungSCX-6x45 Series PCL 6 orSamsung SCX-6x45 SeriesPS machine icon, chooseProperties, click the Detailstab, and then choose theSpool Settings button.Select the desired spoolsetting.Change the page orientationin your application. See theprinter driver help screen.Ensure that the paper size inthe printer driver settingsmatches the paper in thetray.Or, ensure that the papersize in the printer driversettings matches the paperselection in the softwareapplication settings you use.Themachineprints, butthe text iswrong,garbled, orincomplete.Pages print,but they areblank.When youare usingWindows98, theillustrationsprintincorrectlyfrom AdobeIllustrator.The printer cable isloose or defective.The wrong printerdriver was selected.The softwareapplication ismalfunctioning.The operating systemis malfunctioning.The toner cartridge isdefective or out oftoner.The file may haveblank pages.Some parts, such asthe controller or theboard, may bedefective.The setting in thesoftware applicationis wrong.Disconnect the printer cableand reconnect. Try a print jobthat you have already printedsuccessfully. If possible,attach the cable and themachine to another computerand try a print job that youknow works. Finally, try anew printer cable.Check the application’sprinter selection menu toensure that your machine isselected.Try printing a job fromanother application.Exit Windows and reboot thecomputer. Turn the machineoff and then back on again.Redistribute the toner, ifnecessary.If necessary, replace thetoner cartridge.Check the file to ensure thatit does not contain blankpages.Contact a servicerepresentative.Select Download as Bitmapin the Advanced Optionswindow of the graphicproperties and print thedocument again.PDF filedoes notprintcorrectlysomepartsare missingin thegraphics,text orillustrations.Incompatibilitybetween the PDF fileand the Acrobatproducts.Printing the PDF file as animage may enable the file toprint. Turn on Print As Imagefrom the Acrobat printingoptions.Note: It will take longer toprint when you print a PDFfile as an image.11.15