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Message Meaning Suggested solutions Solving other problemsToner Page CountReached, ReplaceTonerToner Page CountReached, ReplaceToner1Toner SensorErrorToner Supply errorUSE AUXILIARYACCESSThe toner pagecount is expired.When the printedpage relatedmessage appearson the screen, if youselect Continue,this messagedisplays.The toner pagecount has expired.When the printedpage relatedmessage appearson the screen, if youpress Stop, thismessage displays.The drum cartridgehas somemechanical problem.Not supplied toner tothe drum cartridge.The credit is notenough to accessthe job according toForeign Device.When the toner pagecount reachedmessage appears onthe screen, pressContinue to continuethe printing job. Orreplace a tonercartridge with aSamsung-genuinetoner cartridge.(Page 10.3)Replace a tonercartridge with aSamsung-genuinetoner cartridge.(Page 10.3)Turn the machine offand turn it on again. Ifthe problem persists,replace the drumcartridge.• Remove the sealingtape from the drumcartridge, andcheck the lever forthe shutter on thetoner cartridge.• Thoroughly roll thetoner cartridge fiveor six times, andreinstall it.• Turn the machineoff and turn it onagain.Insert credit into theForeign Device.The following chart lists some conditions that may occur and therecommended solutions. Follow the suggested solutions until theproblem is corrected. If the problem persists, please call for service.Touch screen problemConditionThe touch screendoes not showanything.Paper feeding problemsConditionPaper is jammedduring printing.Paper stickstogether.Multiple sheets ofpaper do notfeed.Paper does notfeed into themachine.Suggested solutions• Adjust the screen by the brightness dial.(Page 1.4)• Turn the machine off and turn it on again. Ifthe problem persists, please call for service.Suggested solutionsClear the paper jam. (Page 11.2)• Ensure that there is not too much paper in thetray. The tray can hold up to 520 sheets ofpaper, depending on the thickness of thepaper.• Make sure that you are using the correct typeof paper. (Page 4.3)• Remove paper from the tray and flex or fanthe paper.• Humid conditions may cause some paper tostick together.• Different types of paper may be stacked in thetray. Load paper of only one type, size, andweight.• If multiple sheets have caused a paper jam,clear the paper jam. (Page 11.2)• Remove any obstructions from inside themachine.• Paper has not been loaded correctly. Removepaper from the tray and reload it correctly.• There is too much paper in the tray. Removeexcess paper from the tray.• The paper is too thick. Use only paper thatmeets the specifications required by themachine. (Page 4.3)• If an original does not feed into the machine,the DADF rubber pad may require to bereplaced. Contact a service representative.11.13