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Common PostScript problemsThe following situations are PS language specific and may occur whenseveral printer languages are being used.NoteTo receive a printed or screen-displayed message whenPostScript errors occur, open the Print Options window and clickthe desired selection next to the PostScript errors section.Problem Possible Cause SolutionPostScript filecannot beprinted.“Limit CheckError” messageappears.A PostScripterror pageprints.The optionaltray is notselected in thedriver.When printinga document inMacintosh withAcrobatReader 6.0 orhigher, colorsprintincorrectly.The PostScriptdriver may not beinstalled correctly.The print job wastoo complex.Common Linux problemsProblemThe machine does notprint.The print job maynot be PostScript.The printer driverhas not beenconfigured torecognize theoptional tray.The resolutionsetting in theprinter driver maynot be matchedwith the one inAcrobat Reader.• Install the PostScriptdriver, referring toSoftware section.• Print a configuration pageand verify that the PSversion is available forprinting.• If the problem persists,contact a servicerepresentative.You might need to reducethe complexity of the page orinstall more memory.Make sure that the print jobis a PostScript job. Check tosee whether the softwareapplication expected a setupor PostScript header file tobe sent to the machine.Open the PostScript driverproperties, select the DeviceSettings tab, and set theTray option of the InstallableOptions section to Installed.Make sure that the resolutionsetting in your printer drivermatches the one in AcrobatReader.Possible Cause and SolutionThe CUPS (Common Unix PrintingSystem) version distributed with SuSELinux 9.2 (cups-1.1.21) has a problem withipp (Internet Printing Protocol) printing.ProblemThe machine does notprint.Possible Cause and Solution• Check if the printer driver is installed inyour system. Open the Unified Driverconfiguration tool and switch to thePrinters tab in the Printers configurationwindow to look at the list of availableprinters. Make sure that your machine isdisplayed on the list. If not, use the Addnew printer wizard to set up your device.• Check if the printer has started. OpenPrinters configuration and select yourmachine on the printers list. Look at thedescription in the Selected printer pane.If its status contains “(stopped)” string,please, press the Start button. After that,normal operation of the printer should berestored. The “stopped” status might beactivated when some problems inprinting occurred. For instance, thiscould be an attempt to print documentswhen the port is claimed by a scanningapplication.• Check if the port is not busy. Sincefunctional components of MFP (printerand scanner) share the same I/Ointerface (port), the situation ofsimultaneous access for different“consumer” application to the same portis possible. To avoid possible conflicts,only one of them is allowed to gaincontrol over the device at a time. Theother “consumer” will encounter “devicebusy” response. You should open theports configuration and select the portassigned to your printer. In the Selectedport pane you can see if the port isoccupied by some other application. Ifthis is the case, you should wait forcompletion of the current job or youshould press the Release port button, ifyou are sure that the owner is notfunctioning properly.• Check if your application has specialprint options such as “-oraw”. If “-oraw”is specified in the command lineparameter then remove it to printproperly. For Gimp front-end, select“print” -> “Setup printer” and edit thecommand line parameter in thecommand item.11.21