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4 Pull up on the stacker lever and then close the stacker front cover.Load the paper into the tray with the long edge facing the front of thetray. If load the paper this way, printing both sides of the paper (Duplex)is not supported.In the printer properties window, set the page orientation to be rotated90 degrees. See the Software section.Finisher Jam 21 Gently pull the paper out through the exit area.Understanding display messagesMessages appear on the Smart Panel program window or on the controlpanel display to indicate machine status or errors. Refer to the tablesbelow to understand the messages meaning to correct the problem, ifnecessary. Messages and their explanations are listed in alphabeticalorder.NoteWhen you call for service, it is very convenient to provide theservice representative with the contents of display message.Message Meaning Suggested solutionsTips for avoiding paper jamsBy selecting the correct media types, most paper jams can be avoided.When a paper jam occurs, follow the steps outlined on page 11.2.• Follow the procedures on page 4.5. Ensure that the adjustable guidesare positioned correctly.• Do not overload the tray. Ensure that the paper level is below thepaper capacity mark on the inside of the tray.• Do not remove paper from the tray while your machine is printing.• Flex, fan, and straighten paper before loading.• Do not use creased, damp, or highly curled paper.• Do not mix paper types in a tray.• Use only recommended print media. (Page 4.8)• Ensure that the recommended side of the print media is facing down inthe tray, or facing down in the multi-purpose tray.• If paper jams occur frequently when you print on A5/B5-sized paper:AmbientTemperatureSensor FaultBOOTP servererror. An Auto IPaddress has beenestablished.BOOTP servererror. An Auto IPis not workingCCD LockThe sensor for theinner temperature ofthe machine is notworking properly.BOOTP server doesnot work. Themachine is workingwith auto IP settingfunction.The BOOTP serverdoes not work, andthe auto IP setting isfailed.The CCD (ChargedCouple Device) lockhas been locked.The CCD does notdetect its homelocation or move.Turn the machine offand turn it on again. Ifthe problem persists,please call forservice.Set the networkparameters again orassign a new static IPaddress.Set the networkparameters again orassign a new static IPaddress.Unlock the CCD lock.(Page 1.2) Or turn offthe machine and onagain. Try again. Ifthe problem persists,call for service.11.8