Postal Users' Guide - New Zealand Post
Postal Users' Guide - New Zealand Post
Postal Users' Guide - New Zealand Post
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Standard <strong>Post</strong> letters Terms and ConditionsSummary of keyfeaturesIdeal for sending letters, documents and postcards within <strong>New</strong> <strong>Zealand</strong>.Dimensions and weightrestrictionsSizeMaximumdimensions(height x length)MaximumweightMaximum thicknessMedium 130mm x 235mm 500g 6mmLarge 165mm x 235mm 500g 10mmExtra large 230mm x 325mm 750g 20mmOversize 260mm x 385mm 1kg 20mmDimensions and weight restrictions include the envelope.If your item is larger than 260mm x 385mm or thicker than 20mm or heavier than 1kg itwill be classified as a parcel.Delivery targetNationwide up to 3 working days.The delivery target is a guide only and we do not guarantee that your item will reach itsdestination within the time stated. Delivery to and from rural or remote areas may takelonger.Minimum volumeNo minimum volume.Product requirementsAll items must have the correct postage attached to the front, top right-hand corner ofthe envelope or be posted in a Standard <strong>Post</strong> postage included envelope.All items must have a valid <strong>New</strong> <strong>Zealand</strong> delivery address.We recommend you include a return address. Items that we are unable to deliver andthat do not have a return address will be sent to the <strong>New</strong> <strong>Zealand</strong> <strong>Post</strong> ReturnedLetters Office and dealt with in accordance with the <strong><strong>Post</strong>al</strong> Services Act 1998.Standard <strong>Post</strong> postage included envelopes can be used to send items by Standard<strong>Post</strong>. They can only be used once and only within <strong>New</strong> <strong>Zealand</strong>.Lodgement options<strong>New</strong> <strong>Zealand</strong> <strong>Post</strong> street posting boxes<strong>Post</strong>Shop letter slotsOver the counter at <strong>Post</strong>Shops and selected <strong>New</strong> <strong>Zealand</strong> <strong>Post</strong> retail outlets<strong>New</strong> <strong>Zealand</strong> <strong>Post</strong> Mail Service Centres<strong>New</strong> <strong>Zealand</strong> <strong>Post</strong> Business Mail CentresBusiness customers: items may also be lodged with your courier if you have amail pick up serviceProhibited andRestricted itemsSpecial conditions apply to Prohibited and Restricted items. Prohibited and Restricteditems include (but are not limited to) dangerous, perishable, fragile and high valueitems. Refer to section 2 of this <strong><strong>Post</strong>al</strong> <strong>Users'</strong> <strong>Guide</strong> for full details.PUG 4 (October 2013) Page 1 of 2
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