Postal Users' Guide - New Zealand Post

the PermitPost information on our website at www.nzpost.co.nz/permitpostthe PermitPost section of this Postal Users’ Guide.ProductrequirementsAll items must comply with our product requirements, including envelope layout standardsfor manually sorted Bulk Mail and addressing layout standards, as updated from time totime.For full details of our requirements refer to our website at www.nzpost.co.nz/bulkmail andwww.nzpost.co.nz/adressing, or the following brochures:Domestic Bulk Mail Envelope Layout Standards (ADV391)Bulk Mail rate card (ADV393).These brochures are available on our website, www.nzpost.co.nz, or by calling ourCustomer Service Centre on 0800 501 501.We will check your mail at a New Zealand Post Mail Service Centre to see if it meets theproduct requirements. If your mail does not meet these requirements, it will be uprated tothe applicable product (and you will be charged on the basis of the applicable product towhich your mail has been uprated, not GoFlexible).PermitPost impressionEach item must have an approved PermitPost impression, which includes:either an approved New Zealand Post standard or customised PermitPostimpression;your allocated PermitPost number; andthe words ‘New Zealand’.The PermitPost impression must be clearly visible. Ideally it should be located on the topright hand corner of the envelope, item or address label. Otherwise it can be placedanywhere on the front of the mail piece, as long as it is on the same side as the deliveryaddress. For further information, refer to the Domestic Bulk Mail Envelope LayoutStandards (ADV391) or the PermitPost section of this Postal Users’ Guide.We recommend that you have the placement and layout of your PermitPost impression andreturn address assessed prior to printing by faxing it to our Customer Service Centre on0800 424 802 or emailing fp.pp@nzpost.co.nz.Delivery addressAll items must have a valid New Zealand Post delivery address, including the correctNew Zealand Post postcode.The delivery address, if printed directly onto the envelope or packaging, needs to be easilylegible (at least size 8 font), printed in 3-4 line address format, and include the correctNew Zealand Post postcode.We will monitor your returned mail volumes. We reserve the right to charge you full postagerates for any returned mail.Statement of AccuracyA Statement of Accuracy (SOA) ID and % rating must be declared on the Statement ofPosting accompanying the lodgement. If the declaration is missing or incomplete, nonconformancerates will apply (see the Bulk Mail rate card (ADV393) for details).All lodgements must have an SOA of 85% to continue to receive GoFlexible rates on thetotal lodgement. If the SOA is less than 85%, the portion of mail below the 85% thresholdwill be charged at the rate detailed in the Bulk Mail rate card (ADV393).More information about Statement of Accuracy standards can be found on our website atwww.nzpost.co.nz/addressing.Return addressAll items must have a valid New Zealand Post return address, including the correctNew Zealand Post postcode.The return address can be located anywhere on the mail piece, as long as it isdistinguishable from the delivery address.Lodgement optionsOver the counter at PostShops and selected New Zealand Post retail outletsNew Zealand Post Mail Service CentresNew Zealand Post Business Mail Service CentresNew Zealand Post reserves the right not to accept Bulk Mail lodgements at some PostShopPUG 8c (October 2013) Page 2 of 4