Postal Users' Guide - New Zealand Post

Delivery addressAll items must have a valid New Zealand Post delivery address, including thecorrect New Zealand Post postcode.For further information refer to the Mail Printing section of this specification.We may monitor your returned mail volumes. We reserve the right to charge youfull postal rates for any returned mail. Please note that there is likely to be ahigher rate of return for addresses unable to be matched to the Postal Address File(PAF).Statement of AccuracyAll lodgements must have a minimum of 85% Statement of Accuracy (“SOA”)against the NZ Post Postal Address File (PAF). If the lodgement contains less than85% SOA, the entire lodgement will be uprated to the next most applicable product.More information about Statement of Accuracy standards can be found on ourwebsite at www.nzpost.co.nz/addressing.Return addressAll items must have a valid New Zealand Post return address, including the correctNew Zealand Post postcode.The return address can be located anywhere on the mail piece, as long as it isdistinguishable from the delivery address.We recommend that you have the placement and layout of your return addressassessed prior to printing by faxing it to our Customer Service Centre on 0800 424802 or emailing fp.pp@nzpost.co.nzMail PrintingThe sequenced portion of the lodgement must be printed in the postie runsequence specified in the New Zealand Post sequence file version.Each sequenced mail item must have two codes printed in the address block, asfollows:Round Number - comprising:- 3 characters (branch abbreviation)- 3 numbers (round abbreviation)- minimum 15 spaces- 1 number (NZ Post line area)(e.g. NMS005 6)Postcode – comprising 4 digits(e.g. 6035)The codes can be printed in the same font as the address, however the RoundNumber must be ‘address line 1’, left justified and 12 point font.When using a windowed envelope it is critical that both codes are completelyvisible, so their position must take into account the complete range of movement ofthe insert inside the envelope.Below is an exampleNMS005 6Mr ExampleFlat 4c11 Example StreetNgaio 6035Wellington 6035In circumstances where mail items are damaged in the production process, theseitems will need to be reprinted and trayed / bundled separately, with a standard redPUG 8h (October 2013) Page 3 of 6