Postal Users' Guide - New Zealand Post

list below was current at the time of printing, but is subject to change. An up-to-datedestination list is available on our website at www.nzpost.co.nz/sendinginternationally/delivery-zonesThe service is provided to Australia, UK, and USA, with a delivery target ofapproximately 3-10 working days.You can expect that your items will usually arrive at their destination within thetimeframe specified. Because we do not directly control all parts of the delivery chain,we cannot guarantee your item will always reach its destination within the targetdelivery times. Delivery to areas outside major cities or where the item is dutiable orheld by Customs may take longer.Minimum volumeThis service is intended for use for numerous items sent together. As a guide, a satchelshould contain more than 50 (but no more than 500) International Air letters andparcels (up to 2kg), or lodgements of International Air letters and parcels totalling overNZ$100 postage (excluding GST).CustomsdocumentationLodge all items using RedClick, and make sure that a Customs Manifest isproduced.Complete a blue International Air Satchel Consignment Note (IBP009) listing all ofthe items being lodged and insert into the clear pouch on the outside of a blueInternational Air satchel.Attach a green Customs Declaration (OS008a) to each parcel.Put all your items into a blue International Air satchel.Ensure your return to sender card is inserted on top of your Consignment Note,with the International Mail Service Centre address facing out.Lodgement optionsPick up; this service is only available to New Zealand Post Account customers thathave a contract for the International Tracked Air Satchel service.Prohibited andRestricted itemsSpecial conditions apply to Prohibited and Restricted items. Prohibited and Restricteditems include (but are not limited to) dangerous, perishable, fragile and high valueitems. Refer to section 3 of this Postal Users' Guide for full details.Compensation termsand conditionsFor full information about our Compensation terms and conditions for sendinginternationally, refer to section 2 of this Postal Users' Guide.Other terms andconditionsAdditional terms and conditions apply; refer to the Public Contract and section 1 of thisPostal Users’ Guide.PUG12b (October 2013) Page 2 of 2