Postal Users' Guide - New Zealand Post

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Prohibited andRestricted itemsSpecial conditions apply to Prohibited and Restricted items. Prohibited andRestricted items include (but are not limited to) dangerous, perishable, fragileand high value items. Please refer to section 2 of the Postal Users’ Guide forfull details.Compensation termsand conditionsItems posted for 80 cents or less(including GST)In accordance with the PostalServices Act, no compensation ispayable on items with postage of 80cents or lessItems posted for more than 80cents (including GST)The maximum compensation payableis NZ$250** This limit is subject to a number of important limitations and exclusions, inparticular in relation to Prohibited and Restricted items. For further informationabout our Compensation terms and conditions, and Prohibited and Restricteditems, please refer to section 2 of the Postal Users’ Guide.Other terms andconditionsAdditional terms and conditions apply; refer to the Public Contract and section 1of the Postal Users’ Guide.PUG 8g (October 2013) Page 5 of 5
Print PreSort Terms and ConditionsSummary of keyrequirementsFor sending magazines, periodicals and catalogues presented in Postie runsequence within New Zealand. Postie run sequence is the order of addresses oneach Postie’s delivery route.Magazines and periodicals are publications with fixed titles that are publishedregularly, at least twice a year. Catalogues are substantial publications that marketproducts and services to, and invite purchases from, their recipients, and arepublished at least twice a year.Print PreSort cannot be used for delivering handbooks, manuals, directories orannual reports. Sales flyers or circulars do not meet the definition of a cataloguefor the purposes of Print PreSort, even if published regularly.Minimum lodgement is 5,000 items within the applicable maximum dimensions. Aminimum of 85% of items must be printed in a single continuous Postie runsequence. Aggregation of files of lesser volumes is allowed provided theconsolidated file is re-sequenced to provide one continuously sequenced file.If your lodgement does not meet these requirements New Zealand Post reservesthe right to uprate your entire lodgement to the next applicable product.To use this product you must:Have a PermitPost TM number, and be a New Zealand Post Account customer;Supply your addressing data, ideally with attached DPIDs, to your mailhouseor, PreSort certified provider for sequencing;Present your mail in the specified sequence, including additional addresselements as required;Label your mail with the appropriate labels;Submit the following data for each lodgement as part of your LodgementManager manifest;oooooStatement of Accuracy (“SOA”) unique ID from which the mailfile hasbeen sourcedSOA % relevant to the SOA Unique ID provided abovedate of New Zealand Post sequence file used for the sequencingnumber of sequenced and unsequenced itemsnumber of items in each Postie Round code.Each mail file lodged must be sequenced from the same New Zealand Postsequence file version;Lodge on or within 2 months after the date of New Zealand Post sequence fileused for sequencing. If the lodgement is outside this period, it will be upratedto the next most applicable product;Retain each sequenced address file for a period of 30 days from the date oflodgement and provide it on request for sequence quality audit purposes;Adhere to the Domestic Bulk Mail Envelope Layout Standards (ADV391) andaddress and layout guide (ADV356).New Zealand Post reserves the right to machine-process items if it is possible to doso.PUG 8h (October 2013) Page 1 of 6
Page 1 and 2:
Postal Users’GuideOctober 2013
Page 4 and 5:
Delivery and collection of mailPost
Page 6 and 7: Mail in disputeIf there is a disput
Page 8 and 9: Prohibited and Restricted items and
Page 10 and 11: the New Zealand Government prohibit
Page 12 and 13: 4 Restricted itemsThe terms High Ri
Page 14 and 15: equired servicePerishable biologica
Page 16 and 17: Standard Post letters Terms and Con
Page 18 and 19: FastPost letters Terms and Conditio
Page 20 and 21: FreePost letters Terms and Conditio
Page 22 and 23: Compensation terms and conditions a
Page 24 and 25: cannot be sent to street or rural a
Page 26 and 27: Product requirementsAll items must
Page 28 and 29: Other terms andconditionsAdditional
Page 32 and 33: Other terms andconditionsAdditional
Page 34 and 35: if you are using a re-usable envelo
Page 36 and 37: GoFlexible Terms and ConditionsSumm
Page 38 and 39: stores (for example, where this is
Page 40 and 41: PrintPost Terms and ConditionsSumma
Page 44 and 45: Statement of PostingA Statement of
Page 46 and 47: equirementsfor machine-sorted mail
Page 48 and 49: Business Flexible Terms and Conditi
Page 50 and 51: LodgementrequirementsSortingThere i
Page 52 and 53: Volume PreSort Terms and Conditions
Page 54 and 55: Address File (PAF).Statement of Acc
Page 58 and 59: Dimension andweightrestrictionsMaxi
Page 60 and 61: and white mixed postcode label and
Page 62 and 63: Compensationterms andconditionsItem
Page 64 and 65: Bag size and descriptionInternal ba
Page 66 and 67: Compensationterms andconditionsServ
Page 68 and 69: Foolscap 260mm x 385mm x 70mm 1.5kg
Page 70 and 71: Foolscap 260mm x 385mm x 70mm 1.5kg
Page 72 and 73: Dimensions and weightrestrictionsFo
Page 74 and 75: ParcelPost Tracked Zonal Terms and
Page 76 and 77: ParcelPost PO Box Priority Terms an
Page 78 and 79: ParcelPost Terms and ConditionsThis
Page 80 and 81: PacketPost Terms and ConditionsThis
Page 82 and 83: (height x length)DLE Flat 125mm x 2
Page 84 and 85: RegisteredPost Terms and Conditions
Page 86 and 87: Trackme Terms and ConditionsThis se
Page 88 and 89: International Air and International
Page 90 and 91: Customs requirementsCustoms regulat
Page 92 and 93: International Air Satchel Terms and
Page 94 and 95: International Tracked Air Satchel T
Page 96 and 97: Armed Forces ConcessionSummary of k
Page 98 and 99: equirementswww.nzpost.co.nz, but we
Page 100 and 101: You can expect that items will usua
Page 102 and 103: International Air Registered Terms
Page 104 and 105: International Express Courier Terms
Page 106 and 107:
Lodgement optionsOver the counter a
Page 108 and 109:
North America, UK and Europe (Zone
Page 110 and 111:
World zonesAustralia (Zone A)South
Page 112 and 113:
International Business Reply Paid T
Page 114 and 115:
International Reply Coupon Terms an
Page 116 and 117:
Applying for a PO Boxor Private Bag
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Postal Users' Guide - New Zealand Post

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