Postal Users' Guide - New Zealand Post

Over the counter at PostShops and selected New Zealand Post retail outletsNew Zealand Post Mail Service CentresNew Zealand Post Business Mail CentresBusiness customers: items may also be lodged with your courier if you have amail pick up serviceLodgementrequirementsFastPost items must be posted in the FastPost slot of New Zealand Post street postingboxes or PostShop letter slots. If the item is not posted in the FastPost slot, it may notreceive the FastPost service.Business customers: FastPost items must be bundled separately from other items sothey are clearly identified as requiring priority service. FastPost items mixed with nonpriorityitems may not receive the FastPost service.Prohibited andRestricted itemsSpecial conditions apply to Prohibited and Restricted items. Prohibited and Restricteditems include (but are not limited to) dangerous, perishable, fragile and high valueitems. Refer to section 2 of this Postal Users' Guide for full details.Compensation termsand conditionsItems posted for 80 cents or less(including GST)In accordance with the PostalServices Act, no compensation ispayable on items with postage of 80cents or lessItems posted for more than 80 cents(including GST)The maximum compensation payable isNZ$250** This limit is subject to a number of important limitations and exclusions, in particular inrelation to Prohibited and Restricted items. For further information about ourCompensation terms and conditions and Prohibited and Restricted items, refer tosection 2 of this Postal Users' Guide.Other terms andconditionsAdditional terms and conditions apply; refer to the Public Contract and section 1 of thisPostal Users’ Guide.PUG 5 (October 2013) Page 2 of 2