Postal Users' Guide - New Zealand Post

if you are using a re-usable envelope, the PermitPost impression may belocated in the top right or centre of the envelopeif you are using PrintPost, GoFlexible or Business Flexible products, thePermitPost impression can be located anywhere on the front of the mail piece,on the same side as the delivery address.Only standard PermitPost impressions can be used on VolumePost 1, VolumePost 3and Business Standard mail.Customised PermitPost impressionsIn addition to standard PermitPost impressions, customised PermitPost impressionscan be used for GoFlexible, Business Flexible, Print PreSort, Volume PreSort andPrintPost mail. These enable you to be more creative with the design of your mail item.Customised PermitPost impressions must:be clearly visible with a font size of at least 8ptcontain the words ‘New Zealand’ and ‘Permit Number’contain the New Zealand Post PermitPost logoCustomised impressions that are likely to be mistaken for postage stamps or servicelabels are not permitted.Return addressAll PermitPost items must have a valid New Zealand Post return address, including thecorrect New Zealand Post postcode.Lodgement optionsOver the counter at PostShops and selected New Zealand Post retail outletsNew Zealand Post Mail Service CentresBusiness customers: items may also be lodged with your courier if you have amail pick up servicePermitPost items must not be posted in street posting boxes, or in the letter slots atPostShop stores. Any PermitPost items detected in the network that have been lodgedvia street posting boxes or letter slots at PostShop stores may be delayed and returnedto sender.Lodgement timesMonday to Friday (excluding weekends and public holidays) between 8am and 5pm.Lodgements may only be made outside these times by prior arrangement with yourlocal New Zealand Post Mail Service Centre Manager.LodgementrequirementsItems must be placed address side up and arranged in letter trays or bundles so thatthe PermitPost impression is clearly visible on the same side as the delivery address.A Statement of Posting form must accompany your mail lodgement (either a manualAR19N form or a Lodgement Manager Manifest) or your lodgement will not be able tobe processed. Once the lodgement form has been submitted, no subsequent changeswill be permitted.Prohibited andRestricted itemsRefer to the relevant service.Compensation termsand conditionsRefer to the relevant service.Other terms andconditionsTo apply for a PermitPost number, fill in the PermitPost application form available onour website at www.nzpost.co.nz/permitpost, or by contacting our Customer ServiceCentre on 0800 501 501.You keep your PermitPost number until it is cancelled either by you or us. We reservethe right to cancel your PermitPost number at any time.PermitPost envelopes must not be used as prepaid reply envelopes (response devices)for customers to mail back to you.PUG 8b (July 2013) Page 2 of 3