Postal Users' Guide - New Zealand Post

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Compensation terms and conditions and Prohibited and Restricted items, refer tosection 2 of this Postal Users’ Guide.Other terms andconditionsAdditional terms and conditions apply; refer to the Public Contract and section 1 of thisPostal Users’ Guide.PUG 6 (October 2013) Page 3 of 3
BoxLink Terms and ConditionsDiscontinued BoxLink products and servicesOn 28 March 2008, New Zealand Post ceased selling:BoxLink postage included stickers for medium and extra large envelopes (product codes BX003 and BX006);andBoxLink plastic foolscap postage included envelopes (product code BXMF).However, you can continue to use up your existing stock after 28 March 2008, until you have run out. BoxLink extralarge postage included stickers can also be applied to large, extra large and oversize envelope sizes until you have runout.The maximum weight of BoxLink plastic foolscap postage included envelopes is 2kg and the maximum thickness is40mm.Summary of keyfeaturesBoxLink is a fast and cost-effective way for businesses to send letters and otherdocuments to New Zealand Post PO Boxes and Private Bags.BoxLink cannot be used:to send items to street or rural addresses;as prepaid reply envelopes (response devices) for customers to mail back toyou.Items may only be sent to New Zealand Post PO Boxes and Private Bags.Dimensions and weightrestrictionsSizeMaximum dimensions(height x length)MaximumweightMaximum thicknessMedium 130mm x 235mm 500g 6mmLarge 165mm x 235mm 500g 10mmExtra large 230mm x 325mm 750g 20mmOversize 260mm x 385mm 1kg 20mmDimensions and weight restrictions include the envelope.If your item is larger than 260mm x 385mm or thicker than 20mm or heavier than 1kg itwill be classified as a parcel.Delivery targetsNationwide up to 3 working days.The delivery target is a guide only and we do not guarantee that your item will reach itsdestination within the time stated. Delivery to and from rural or remote areas may takelonger.Minimum volumeNo minimum volume.Product requirementsBoxLink items must:have a BoxLink service indicator or digital postage meter (DPM) impression onthe front, top, right-hand corner of the envelope or be posted in a BoxLinkpostage included envelopebe addressed to a New Zealand Post PO Box or Private Bag (BoxLink itemsPUG 7 (October 2013) Page 1 of 2
Page 1 and 2: Postal Users’GuideOctober 2013
Page 4 and 5: Delivery and collection of mailPost
Page 6 and 7: Mail in disputeIf there is a disput
Page 8 and 9: Prohibited and Restricted items and
Page 10 and 11: the New Zealand Government prohibit
Page 12 and 13: 4 Restricted itemsThe terms High Ri
Page 14 and 15: equired servicePerishable biologica
Page 16 and 17: Standard Post letters Terms and Con
Page 18 and 19: FastPost letters Terms and Conditio
Page 20 and 21: FreePost letters Terms and Conditio
Page 24 and 25: cannot be sent to street or rural a
Page 26 and 27: Product requirementsAll items must
Page 28 and 29: Other terms andconditionsAdditional
Page 32 and 33: Other terms andconditionsAdditional
Page 34 and 35: if you are using a re-usable envelo
Page 36 and 37: GoFlexible Terms and ConditionsSumm
Page 38 and 39: stores (for example, where this is
Page 40 and 41: PrintPost Terms and ConditionsSumma
Page 44 and 45: Statement of PostingA Statement of
Page 46 and 47: equirementsfor machine-sorted mail
Page 48 and 49: Business Flexible Terms and Conditi
Page 50 and 51: LodgementrequirementsSortingThere i
Page 52 and 53: Volume PreSort Terms and Conditions
Page 54 and 55: Address File (PAF).Statement of Acc
Page 56 and 57: Prohibited andRestricted itemsSpeci
Page 58 and 59: Dimension andweightrestrictionsMaxi
Page 60 and 61: and white mixed postcode label and
Page 62 and 63: Compensationterms andconditionsItem
Page 64 and 65: Bag size and descriptionInternal ba
Page 66 and 67: Compensationterms andconditionsServ
Page 68 and 69: Foolscap 260mm x 385mm x 70mm 1.5kg
Page 70 and 71: Foolscap 260mm x 385mm x 70mm 1.5kg
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Dimensions and weightrestrictionsFo
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ParcelPost Tracked Zonal Terms and
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ParcelPost PO Box Priority Terms an
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ParcelPost Terms and ConditionsThis
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PacketPost Terms and ConditionsThis
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(height x length)DLE Flat 125mm x 2
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RegisteredPost Terms and Conditions
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Trackme Terms and ConditionsThis se
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International Air and International
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Customs requirementsCustoms regulat
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International Air Satchel Terms and
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International Tracked Air Satchel T
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Armed Forces ConcessionSummary of k
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equirementswww.nzpost.co.nz, but we
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You can expect that items will usua
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International Air Registered Terms
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International Express Courier Terms
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Lodgement optionsOver the counter a
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North America, UK and Europe (Zone
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World zonesAustralia (Zone A)South
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International Business Reply Paid T
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International Reply Coupon Terms an
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Applying for a PO Boxor Private Bag
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Postal Users' Guide - New Zealand Post

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