Postal Users' Guide - New Zealand Post

Nationwide 5kg 25kg 0.125m³ 1.5mDimensions and weight restrictions include the packaging.To calculate volumetric weight (kg), measure the parcel’s height (m) x length (m) xthickness (m) and multiply this by 200, e.g. (0.5 x 0.4 x 0.3) x 200 = 12kg.PaymentoptionsPostage included bags*Prepaid ticketsPostShop generated labelsPostal kiosk generated labelsPay to Post labelsStamps**ManifestDigital Postage Meter** Payment options available for Standard parcel service only, as other servicesrequire a barcode for tracking purposes.** Payment option is not available for our postage included packaging range.We reserve the right to charge you the correct price for your parcel if we find that thecorrect payment has not been made. An administration fee maybe charged inaddition to the deficient postage.LodgementrequirementsAttach the correct postage and (if applicable) upgrade service tickets to yourparcelAttach a Saturday delivery ticket to your Courier parcel if you want itdelivered on a Saturday (not available in all areas)Attach a Rural Delivery ticket to your parcel if you are sending it to aregistered Rural Delivery address (applies if you have upgraded from thestandard postal service only)LodgementoptionsOver the counter at PostShops and selected New Zealand Post retail outletsNew Zealand Post parcel drop boxesNew Zealand Post Mail Service CentresNew Zealand Post Business Mail CentresNew Zealand Post street posting boxes*With your courier if you have a mail pickup service (business customers), orin rural mailboxes** Standard parcel service only, as barcode scanning will not occur.Items posted at a PostCentre will not receive an acceptance scan.TrackingThe tracking service monitors the delivery status of your item. The delivery status isavailable at www.nzpost.co.nz/tracking or by calling 0800 501 501.PackagingPackaging of your item is your responsibility. You may be liable to pay for damage toother senders’ items or our equipment if inadequate packaging of your item causedthe damage, or if the contents were prohibited under our terms and conditions.Prohibitedand RestricteditemsSpecial conditions apply to Prohibited and Restricted items. Prohibited andRestricted items include (but are not limited to) dangerous, perishable, fragile andhigh value items. Refer to section 3 of this Postal Users' Guide for full details.PUG 9 (July 2013) Page 3 of 4