PDF: 2962 pages, 5.2 MB - Bay Area Council Economic Institute

Software/IT Services/Business Process Outsourcing
Mumbai-based technology and training firm NIIT, Hyderabad IT consulting and training firm
SQL Star, and California computer education company New Horizons. Training is offered in
Oracle Database as well as technologies gained through the firm’s acquisitions of PeopleSoft
(human resource/customer relations management), JD Edwards (localization/regulatory
compliance), and Siebel (customer relations management).
In the area of general education, the Oracle School of Software Technology at IIT-Hyderabad
offers IIT students specialized training in core Oracle and JavaScript technologies as well as
enterprise resource planning (ERP) applications. After completing the courses, which run from
14–45 days, students take part in compulsory workshops that include projects at the IDC.
Oracle Academy, a global initiative to teach high school, college and vocational school students
database design, programming, presentation, and problem-solving skills, was launched in India in
2004. In a partnership with Delhi Public Schools Society, a nonprofit network of schools in 13
countries, Oracle trained 24 Delhi public school teachers in 2006. Later that year, it partnered with
the Board of IT Education Standards (BITES) and the Karnataka state Ministry of Higher Education
to integrate Oracle Academy curriculum into 100 polytechnic schools reaching 5,000 students.
Oracle’s global online K–12 education portal, Think.com, was introduced in India in 2003 via two
pilot projects at government schools in Haryana and West Bengal. The secure, teacher-monitored
learning community was developed jointly by Oracle and Symantec Corp. to encourage collaborative
education worldwide in science, math, language, and literature. Oracle has since made Think.com
available in Hindi. Today, some 75,000 students and teachers in 1,100 Indian schools share curricula,
participate in lecture and workshop programs, and work on joint projects.
From Farming to Pharma
Oracle holds a 53% market share in the relational database management systems (RDBMS) segment
of India’s software market, with 40% of its business in the mid-market segment. More than
80% of Indian banks, including State Bank of India, ICICI Bank, HDFC Bank, UTI Bank and
Yes Bank, have relied on Oracle applications to integrate, automate, and scale their networks.
Beginning in May 2007, Oracle began marketing to rural cooperative banks simple, affordable
back office solutions—in particular the ability to consolidate transactions daily. The initiative is
focusing first on the 50 banks that use EBZ Online for front-end solutions. The first customer
was Pune District Central Cooperative Bank.
India’s Ministry of Finance chose Oracle in 2006 to integrate its 36 regional income tax databases
into a single national database, linking 745 income tax offices in 510 cities, to streamline processing
of returns and issuing of refunds and enable electronic filing. Software Technology Parks
of India (STPI), part of the Ministry of Communications and Information Technology, uses
Oracle applications for registering and certifying for duty exemption exports from some 7,000
software exporters.
Oracle provides Oracle Database, Siebel CRM, and other technology to India’s largest public
telecom provider, Bharat Sanchar Nigam Ltd. (BSNL), and recently won a contract to build a
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