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PDF: 2962 pages, 5.2 MB - Bay Area Council Economic Institute

PDF: 2962 pages, 5.2 MB - Bay Area Council Economic Institute

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Global Reach<br />

Mitchell, Anthony. “India to Tax U.S. Outsourcing Firms.” eCommerce Times, October 5, 2004.<br />

Mitchell, Anthony. “Starting an Indian Call Center, Part 3: Personnel, Salaries.” CRM Buyer,<br />

July 26, 2005.<br />

Monga, Deepshikha. “India is on the Technology Fast-Track: Adobe.” <strong>Economic</strong> Times,<br />

March 26, 2008.<br />

Mukherjee, Arindam. “India May Soon Boot Out as a BPO-Perfect Nation.” India Resource<br />

Center, May 28, 2007.<br />

“NAASCOM-McKinsey Predicts RIMS to be Next Growth Opportunity for Indian IT<br />

Services.” EmergingMarketsNOW, August 2, 2008.<br />

Niccolai, James. “Oracle Mum on Talks with India Software Maker.” Computerworld,<br />

July 27, 2005.<br />

“Offshore Call Center Operations Losing Charm—Compass.” Global Sourcing Now,<br />

June 29, 2007.<br />

“On the Record: S. Gopalakrishnan.” San Francisco Chronicle, June 29, 2008, p. C-1.<br />

“Organizations Offshoring for Performance Improvements Achieve Better Cost Savings—AT<br />

Kearney.” Global Sourcing Now, May 10, 2007.<br />

Overby, Stephanie. “Offshore IT Services Slowdown: India Versus China.” PC World,<br />

September 9, 2007.<br />

Panettieri, Joe. “Symantec Faces Increased Competition from India’s Sify,’ Seeking Alpha,<br />

January 31, 2008.<br />

Prasad, Anurag. “ID: Loner, Code: Re-Enter.” Outlook Business, June 5, 2007.<br />

Purewal, Sukhjit. “One H-1B Victory but Thousands in ‘Slave-Like’ State.” India Abroad News<br />

Service, May 8, 2001.<br />

Radjou, Navi. “Wipro Plugs R&D Service into Innovation Networks.” Forrester Research,<br />

July 12, 2005.<br />

Raghunathan, Anuradha. “Deeper and Deeper.” Forbes.com, June 18, 2007.<br />

Rao, Malovika. “Fewer Captive R&D Projects Coming to India.” LiveMint.com, Wall Street<br />

Journal, March 10, 2008.<br />

Rauber, Chris. “Firm Sends Brokers’ Paperwork to India.” San Francisco Business Times,<br />

August 4–10, 2006.<br />

Regan, Keith, “Oracle Boosts Bid for India’s I-Flex.” eCommerce Times, December 8, 2006.<br />

“Remote Infrastructure Management is Next Wave.” Hindu Business Line, February 7, 2008.<br />

Ribeiro, John. “India’s HCL Bags Autodesk Outsourcing Contract.” Network World,<br />

November 10, 2005.<br />

Ribeiro, John. “Symantec India to Identify Products for Global Market.” InfoWorld,<br />

September 21, 2005.<br />

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