Business Chief USA February 2019

TECHNOLOGY
budget, technology that failed to meet
the required standard and a growing
desperate need to serve its customers
and people, Chavarria knew that
something had to be done. “We had old
technology that was failing on
a month-to-month basis. The customer
was putting large amounts of volume
into the SAN and we just needed a more
reliable and faster way of getting the
data out,” he says. “We had an open
mind, we researched and we partnered
with Fujitsu. In having an open
mind about the challenge, we were
able to bring that project in on time and
under budget.”
Chavarria recognizes that there was
an element of risk involved, with Fujitsu
not having a major market in North
America, but there were also risks
surrounding the major transformation
in order to continue to meet customer
demands. “You have to be flexible and
be willing to take the risk in order to
satisfy the customer needs and then
ensure you’re paying attention to the
customers. We reached a point where,
through our SAN, that was no longer
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EXECUTIVE PROFILE
Greg Chavarria is a proven digital transformation leader
with strong focus on smart cities technology, customer
centric agility and sustainability strategies across the public
sector space. As an innovator with deep grasp of technology,
change management and project management abilities,
Greg has brought forth smart city and sustainability solutions
that have improved public safety, process management
and improved accountability. He currently serves dual role
of Assistant City Manager and Chief Information Officer for
the City of Hallandale Beach. Some of the notable smart city
projects Greg has led include the implementation of smart
surveillance detection systems, smart lighting systems within
public facilities, mobile apps to increase public engagement
and smart metering for water utilities.
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