Business Chief USA February 2019

TECHNOLOGY
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ment, Chavarria and his team regularly
meet with various departments
throughout the organization and look
at how they can be better supported
through technology. “Our philosophical
focus is ‘how can we get better?’ We
look at the Help Desk tickets and
examine how we can avoid getting
those Help Desk tickets,” he says. “It’s
a constant push, it’s constant research.
It’s constant training, and just finding
ways to reinvent ourselves throughout
the organization.”
Key challenges with technology
include understanding trends and
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